Responsibilities
* Determines nature of client’s situation by interviewing client, assessing medical, psychological, emotional and social information and making on-site visits.
* Establishes course of action by exploring options and setting goals with client.
* Obtains assistance for client by referring him/her to community resources, arranging for appointments and establishing rapport with other agencies.
* Fosters client’s action or adjustment by interpreting attitudes and patterns of behavior, explaining and suggesting new options.
* Maintains records of case by documenting client’s situation and client’s actions.
* Monitors planned actions by periodic follow-up.
* Maintains operations by following policies and procedures, participating in quality reviews and reporting needed changes.
* Complies with federal, state and local legal requirements by studying existing and new legislation, enforcing adherence to requirements and advising management on needed actions.
* Maintains client confidence and protects operations by keeping information confidential.
* Contributes to team effort by accomplishing related results as needed.
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