Role Overview
We're looking for an experienced and proactive Student Services Manager to lead the delivery of high-quality student support, reception, and catering services across the College. This role is responsible for the day‑time management of the frontline teams, ensuring services run effectively and provide a consistent, high‑quality experience for students and visitors. You will coordinate staff, oversee service delivery, and work to improve how support is accessed across the College. You'll bring strong leadership skills and experience in a customer‑focused or student services environment, along with the ability to organise teams, manage workloads, and respond to changing demands. Clear communication and a practical, solutions‑focused approach are essential.
Benefits and Working Conditions
* Generous Terms and Conditions (Sixth Form College's Association style terms and conditions) including 40 days annual leave entitlement (including bank holidays)
* 2:30pm finish on Fridays, free on‑site parking and various health and wellbeing resources and benefit schemes including three Staff Wellbeing days per year
* Automatic enrolment to the Local Government Pension Scheme with 20.70% employer pension contribution
* Opportunity to get involved in a strong community, staff and families engagement
* Family‑friendly policies and flexibility in working arrangements
* Investment in staff with a range of training & career opportunities for all staff
* A Staff Benefits Package with discounts and savings for supermarkets, petrol, high‑street retailers, holidays, cinemas and other leisure
* Shared purpose: belief in the value of education for a successful future, and wanting the best for our learners and staff
* Core values: respect, integrity and kindness; 94% of staff proud to work at the College
Safeguarding and Equality
Commitment to Safeguarding: This post is exempt from the Rehabilitation of Offenders Act 1974 and as part of our safeguarding commitment we undertake DBS checks as part of our pre‑employment procedures on all potential new employees. The College is committed to fostering a diverse and inclusive community, welcoming applications from individuals of all backgrounds, including those with military experience whose unique skills and perspectives are highly valued.
#J-18808-Ljbffr