We have an excellent opportunity for a Digital Innovation Analyst to join our Digital Innovation team here at Wokingham Borough Council, on a Full-Time, 18-Month Fixed–Term Contract.
As Digital Innovation Analyst, you will act as a key liaison between Digital Innovation and service areas, ensuring requirements are clearly gathered, prioritised, and communicated, while keeping stakeholders informed, engaged, and aligned with team objectives. Working in partnership with the Team Manager - Digital Delivery, you will support and champion digital systems and innovations that enable the organisation to deliver efficient, user-focused, and digitally enabled services.
This role involves analysing service requests to recommend and schedule digital solutions, collaborating with change colleagues to maximise benefits, and providing ongoing technical support. You will also partner with developers and testers to resolve system errors and performance issues.
You'll ensure the benefits of digital improvements are thoroughly documented, tracked, and communicated to identify opportunities for broader impact across the council, stay updated with industry trends and emerging technologies, and proactively identify opportunities to enhance digital capabilities, streamline processes, and foster a culture of innovation. This includes producing clear, concise documentation and explaining technical information in a straightforward, easy-to-understand way.
This is a fantastic opportunity for a collaborative, motivated professional with experience in business analysis, digital systems, stakeholder engagement, or public sector transformation to join our team.
⭐Staff Benefits⭐
Not only is this an excellent opportunity, but it’s a fantastic time to join our team. You will receive an extensive range of employee benefits including:
⭐Generous Annual Leave – 30 days annual leave (rising by 5 days after 5 years of continued local government service), plus bank holidays
⭐Local Government Pension Scheme
⭐GP Helpline - Available 7 days a week
⭐Employee Assistance Programme - Including a 24/7 Your Care Helpline
⭐Free Eye Tests and Flu Vaccines
⭐Free Onsite Gym - Located at Shute End Offices, Wokingham
⭐Local & Lifestyle Discounts - Save on shopping, entertainment, dining out & more
⭐Move through Menopause Course
⭐Sports & Social Group Activities – Including running, football, cricket & more
⭐Learning & Development Opportunities
⭐Employee Networks
⭐And more!
Key Responsibilities
1. Act as the primary liaison between Digital Innovation and service areas to gather, prioritise, and communicate requirements while keeping stakeholders aligned.
2. Analyse change requests to recommend digital solutions, collaborate with business colleagues to capture accurate requirements, and schedule approved changes for development.
3. Provide ongoing technical support and troubleshooting for deployed systems, working with developers and testers to resolve errors and maintain up-to-date documentation.
4. Document, track, and communicate the benefits of digital improvements to identify opportunities for broader impact across the council.
5. Stay abreast of industry trends and emerging technologies to proactively enhance digital capabilities, streamline processes, and foster a culture of innovation.
Candidate Requirements
6. Degree-level education or equivalent experience, plus a Business Analysis qualification (or demonstrable equivalent knowledge).
7. Ability to translate business needs into technical specs and analyse digital systems/platforms.
8. Strong analytical skills with proven experience supporting or analysing digital solutions.
9. Capability to convert business processes into clear requirements and produce concise, accessible technical documentation.
10. Proven experience engaging stakeholders at all levels and facilitating workshops to gather information.
11. Competence in Microsoft Office (Word, Excel, Outlook, Visio).
Our Area:
Wokingham Borough Council has recently been ranked 2nd most productive council in England by the Impower Productivity Index, recognising our strong performance and efficient use of public money.
Our Borough is set in the heart of Berkshire with excellent transport links to Reading and central London. Our area comprises of a vibrant and historical market town, attractive villages, and miles of beautiful countryside.
We’re home to a range of high performing schools, a host of international businesses and an incredible community. The borough has a strong local economy with accelerated growth, a range of excellent public facilities and low levels of crime, offering an exceptional quality of life.
Click the link below and Apply Today!
Alternatively, to arrange an informal discussion about the role, contact Rich Knowles, Rich Knowles, via (Strictly no agencies).