We have an exciting opportunity for a Band 3 Medical Administrator/Secretary to join our friendly General Surgery Medical Secretarial team within the Division of Surgery. This role is ideal for a candidate who is compassionate and would like to make a positive difference to patient experience. Whilst not a hands on patient role this position enables the post holder to speak with patients on a daily basis and improve hospital waiting times by working effectively and efficiently.
The Medical Secretary role is a highly diverse, demanding but rewarding role, working as part of a supportive and dynamic team. The role entails supporting your own allocated clinicians on a day-to-day basis, as well as undertaking tasks with the wider team. It is essential that the successful applicant has the ability to type to a high standard and a desire to develop and learn new skills and competencies.
Our priority is ensuring that patients always come first and remain at the heart of everything we do. We focus on high quality, safe and compassionate care, supporting our growing elderly population and developing closer links with our health, social and educational partners. Listening to patients and carers so that we understand what matters, what works well and what we need to do to improve is also very important to us.
We pride ourselves on our safety levels and are active in clinical research and play an important role in the teaching and training of a wide range of health professionals.
The successful candidate will be responsible for supporting the team in managing clinical pathways, booking and scheduling theatre operating lists, typing clinics, dealing with telephone queries, managing and administrating results, dealing with post and supporting the delivery of the RTT targets for the department; in accordance with National and Trust guidelines.
If you are interested in applying for this role, please see Job Description and Person Specification for further details.
The James Paget University Hospitals NHS Foundation Trust recognises the requirement to promote health and reduce ill-health. The Trust is committed to the principles of improving working lives through a number of initiatives such as job share, flexible working and the development of a culture of openness and transparency. The Trust is committed to ensuring that no job applicant or employee receives less favourable treatment on the grounds of their age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.
Applicants must be organised, a team player, have the ability to work under their own initiative and be able to prioritise a competing workload. Whilst experience in a medical secretary role is preferred, it is not essential. Full training and support would be required to the candidate who has the skills and qualities required for the role.
Situated between two popular holiday destinations, and with a steadily increasing local population of over 230,000, the JPUH is the largest local employer in the area with over 3000 staff.
The James Paget University Hospitals NHS Foundation Trust serves a population of around 250,000 people in the Great Yarmouth, Lowestoft and Waveney areas. The Trust provides an integrated hospital and community children's service.
Patient and staff experience
These are the behaviours we live by:
* Putting patients first
* Aiming to get it right
* Recognising that everybody counts
* Doing everything openly and honestly
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