Internal Sales Executive Basic salary circa £35,000 commission benefits Location: Shipley My client is an established and respected supplier of specialist engineered plastic components to clients globally. Due to business growth they are looking to bring in an internal sales person to handle incoming enquiries as well as outbound account management and new business calls. This is a fantastic opportunity for someone who has good sales skills and is a strong communicator, to uncover additional business within existing customers as well as new, and help make the incoming enquiry process much smoother. Whilst the role doesn't need someone who's an engineer, you'll need to be comfortable taking on board technical information and full training will be given on products and solutions. The Role: * You'll be handling sales enquiries that come through by phone and email, some will be standard orders and some will involve a more complex process to understand customer requirements and recommend suitable products or solutions * Part of this role includes discussing product attributes confidently, including dimensions, tolerances, material properties and so on. This can be taught so no prior experience of this is needed, you just need to be a quick learner and happy to take on board technical information. * You'll be managing the CRM system (HubSpot) to maintain accurate customer records, track leads and opportunities and prepare quotations and pricing proposals. * It's key that you build relationships with existing and lapsed clients to understand upcoming projects or other needs in the business that they aren't currently aware of or quoting for. * We're looking for you to map existing customer types, target competitors and distributors of similar products and help expand awareness of the company's products and services. This can be by email, social media, phone calls and attending events. * Updating the company LinkedIn page and interacting with existing and potential customers across social channels will also be key. * The role is office based in Shipley and hours of work will be Monday to Thursday 8.30am - 5pm and Friday 8am - 4pm. The Person: * We're looking for someone with experience in internal sales or sales support, ideally in a manufacturing, engineering or industrial environment. * You'll have fantastic communication and problem solving skills and be used to asking indepth questions to identify opportunities to upsell and cross sell as well as win new business * We need someone who has great attention to detail and can put together quotes, pricing structures and professionally manage all written and verbal communication with the customer during the sales enquiry process. Ideally you'll have experience using a CRM system and updating it with client information and be adept at using LinkedIn. * An aptitude for understanding technical products and an enthusiasm for learning and developing product knowledge is really important. * It's also important that you can build good internal relationships as there is a lot of collaboration with the technical team to come up with the best customer solutions, and you'll be responsible for arranging and attending those meetings and ensuring customer timelines are communicated and met. This means you'll need strong influencing skills within the business as well as outside of it. * Overall we're looking for someone who wants to grow and develop in the business and ideally go on to lead more of the commercial operations within the business.in the future. The Package: * A basic salary in the region of £35,000 is offered, depending on experience * There is a commission structure available with this role that should ensure it's possible to earn an additional £10,000 or so on top of your salary, and this will be uncapped. * Pension * 25 days holiday bank holidays * Full training on products and services is given * A fantastic long term career opportunity is available for the right candidate. This role is immediately available so please apply below. Shortlisted applicants will be contacted within 48 working hours. Highbridge Talent is acting as a recruitment agency in relation to this role