<div><p>Were looking for a driven and experienced Telesales Supervisor to lead one of our high‑performing sales teams. This is a hands‑on leadership role where youll inspire, coach, and develop your team while driving results in a fast‑paced, target‑driven environment. Youll play a key part in shaping team performance, enhancing customer experience, and delivering on ambitious sales targets.</p><h3>Responsibilities</h3><ul><li>Lead and manage day‑to‑day telesales operations to maximise performance and productivity</li><li>Coach and develop team members through feedback, and regular 1:1s</li><li>Run engaging team meetings, training sessions, and performance reviews</li><li>Track, analyse, and report on sales performance, KPIs, and customer feedback</li><li>Handle escalated customer queries with professionalism and efficiency</li><li>Motivate your team to achieve targets while maintaining a positive, high‑energy culture</li><li>Ensure compliance with company policies and industry regulations</li><li>Deliver hands‑on coaching, including "ride alongs," to embed best practice selling techniques</li></ul><h3>Qualifications</h3><ul><li>Proven leadership experience in a telesales or call centre environment</li><li>Strong communication and motivational skills with the ability to inspire a team</li><li>A data‑driven mindset with the ability to turn insights into action</li><li>Confident using CRM systems, MS Office, and call centre technology</li><li>Highly organised with excellent time management skills</li><li>Professional, customer‑focused, and results‑driven</li></ul><h3>Desirable Experience</h3><ul><li>B2B telesales experience</li><li>Previous experience supervising or mentoring a sales team</li></ul><h3>Compensation & Benefits</h3><ul><li>Basic salary £33,300 with a high‑earning bonus structure</li><li>OTE £49,200</li><li>Regular sales incentives, competitions, and rewards</li><li>Access to Würths exclusive Top Club - win luxury overseas trips for you and a guest</li><li>23 days holiday, increasing to 28 days with service</li><li>Monday-Friday working hours (your weekends are yours)</li><li>Industry‑leading training, coaching, and career progression</li><li>Pension scheme in line with auto enrolment</li><li>Health Care plan - money towards your dental, optical and treatment therapies</li><li>Ample free parking</li></ul></div>