Mount Farm Surgery is a dynamic, forward-thinking GP practice in Moreton Hall, Bury St Edmunds. Focused on delivering the best possible patient service, we are seeking an enthusiastic, flexible new team-member to join our reception team. The role is for 16 hours per week working the following: Wednesday 07.45-14.00 Friday 14.00-18.45 5 flexible hours per week to be worked in reception (these hours will be confirmed at least 1 week in advance). You will also have the availability to work occasional Saturday mornings on a rota basis and voluntary overtime will also be available. Please be aware that there is no flexibility regarding the shift patterns above. Duties will include; Greeting and directing all patients. Making appointments. Answering queries and complaints from patients and outside agencies, signposting to the appropriate staff member as appropriate. Accepting, issuing and handing out prescriptions, letters, completed forms, specimen bottles, etc. Advising patients of practice procedures. Telephone interviews will take place on Tuesday 30 th June and if you are successful, you will be invited to a face-to-face interview that will take place on Friday 3 rd July. About the Candidate The successful applicant will have the following: Excellent communication skills, with a patient-focussed attitude A quick learner with good IT skills and excellent attention to detail Helpful and friendly manner is essential, with the ability to work well with others The successful applicant will be expected to pass a standard DBS check. About Us Mount Farm Surgery is a dynamic, forward-thinking GP practice in Moreton Hall, Bury St Edmunds. In return for your hard work, Mount Farm is delighted to offer: Generous annual leave entitlement Membership of the NHS contributory pension scheme Option of NHS discounts & Blue Light Card for retail/dining/holidays etc. A fully equipped kitchen and staff room Paid gym membership Disclosure and Barring Service Check Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.