We encourage applications from all with protected characteristics and from those in the Armed Forces Community. Applicants are invited to apply in Welsh; any application submitted through the medium of Welsh will not be treated less favourably than applications made in English.
If you are successful at interview for this post, you will receive your conditional offer of appointment and information pack via email.
We reserve the right to close this vacancy at any time. Therefore, we encourage early applications to ensure consideration for this post. If shortlisted, you will be contacted via your email account used for the application, so please check your email regularly.
Please check your email account regularly. Successful applicants will receive all recruitment-related correspondence via the email registered on the application form.
Aneurin Bevan University Health Board supports flexible working.
Please be advised that there is a temporary top-up for Bands 2 and 3 reflecting the incorporation of the top-up to the living wage of £12.60 per hour (£24,638 per annum). This will remain until the annual pay uplift for 2025/26 is confirmed.
Please note that this vacancy may be withdrawn at any time if filled via the internal redeployment process.
Job Overview
An exciting opportunity has arisen to join a new Care After Death Service across Aneurin Bevan University Health Board. This permanent Band 3 position is ideal for someone passionate about care after death and keen to work within a new team.
The Care After Death Service supports the after-death processes for patients across the health board. The post holder will provide an efficient, reliable, responsive, and holistic service in care after death at various sites.
Main duties of the job
The post-holder will ensure that bereaved relatives and carers receive necessary documentation, personal effects, and relevant information in a timely and compassionate manner. They will also signpost relatives to appropriate services and gather feedback on their experiences.
Additionally, the post involves tasks within the mortuary and supporting bereaved families during visits.
The ability to speak Welsh is desirable; Welsh and/or English speakers are equally encouraged to apply.
Working for our organisation
Aneurin Bevan University Health Board is a multi-award-winning NHS organisation committed to caring. We offer a supportive workplace with opportunities for career development, flexible working, and a focus on wellbeing.
Our Clinical Futures strategy aims to deliver high-quality care close to home and in hospital, including the new Grange University Hospital.
Qualifications
Essential criteria
* NVQ Level 3 or equivalent in Administration and afterlife patient care
* Computer skills including Microsoft Word, Excel, etc.
* Effective and compassionate communication with distressed/bereaved relatives and carers
Desirable criteria
* Communication skills training
* Knowledge of bereavement support services
* Understanding of administrative processes after death
* Basic mortuary duties to legislative standards
Experience
Essential criteria
* Experience inputting data into a database
* Experience working in a pressured environment
Desirable criteria
* Experience within a mortuary environment
* Experience of bereavement support
Attitude and Abilities
Essential criteria
* Willingness to work in a mortuary setting
* Confidence interacting with health professionals
* Tact and sensitivity in challenging situations
* Ability to manage own wellbeing
* Interpersonal skills, tact, diplomacy
* Organisational skills
* Ability to work independently
Desirable criteria
* Ability to speak Welsh or willingness to learn
* Understanding of bereavement impact
Values
Essential criteria
* Excellent communication skills, with sensitivity and empathy
* Passionate about making a difference
Other
Essential criteria
* Ability to travel independently between sites
* Flexibility to meet service needs
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