Overview
We are seeking a motivated and enthusiastic Sales Assistant to join our team for a local family run Furniture, Lighting and Furnishing showroom. The ideal candidate will possess excellent communication skills and a passion for customer service. As a Sales Assistant, you will play a crucial role in enhancing the shopping experience for our customers while contributing to the overall success of our store. This position requires strong organisational skills and the ability to manage time effectively, ensuring that all tasks are completed efficiently.
Responsibilities
* Greet customers warmly and assist them in locating products, providing exceptional customer service at all times.
* Engage with customers to understand their needs and recommend suitable products, employing upselling techniques where appropriate.
* Maintain an organised and visually appealing sales floor through effective merchandising strategies and general cleaning.
* Handle customer inquiries via phone and in person with professionalism and courtesy, demonstrating excellent phone etiquette.
* Process transactions accurately using the point-of-sale system, ensuring basic math skills are applied effectively.
* Assist in inventory management, including restocking and conducting stock checks as required and assisting with the unpacking and organization of new merchandise.
* Opening and closing the showroom, ensuring it is fully prepared for customers at the start of the day and securely closed at the end of each shift.
Qualifications
* Previous experience in retail sales is essential; a willingness to learn is key.
* Strong communication skills, both verbal and written, with proficiency in English.
* Basic math skills for handling transactions and inventory management.
* Need to be physically fit and able to lift and move stock.
* Excellent time management abilities to prioritise tasks effectively.
* Strong organisational skills to maintain an orderly workspace and sales area.
* A keen interest in merchandising techniques to enhance product displays and attract customers.
* Computer skills, basic or advanced are helpful.
* Driving licence would be helpful
* A friendly disposition with a genuine desire to assist customers, fostering long-term relationships.
If you are passionate about retail and enjoy working as part of a team, we encourage you to apply for this exciting opportunity as a Sales Assistant.
Job Types: Full-time, Part-time
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