Cluster Sales Manager – Malmaison & Hotel Du Vin – Birmingham
Competitive Salary | Full Time Hours | Permanent Contract
About the Role
A fantastic opportunity to help maximize the revenue across the Malmaison & Hotel Du Vin properties in Birmingham. As Cluster Sales Manager you will drive the Hotels Sales and Marketing plan. Reporting into the General Managers and the National Sales Director you will ensure that both brands are represented whilst actively looking for new opportunities and cross‑selling all hotels within Mal / HdV. You will lead support and develop the cluster sales executive to ensure optimal performance and achievement of business objectives.
Responsibilities
* Manage and lead the inquiry process; ensure the training and communication within the department and across the two hotels is implemented with maximum efficiency and develop strong relationships with guests within the hotels.
* Develop and execute the cluster sales and marketing strategies.
* Lead the cluster sales executive; drive optimal performance and achievement of business objectives.
* Prioritise actions while managing tasks through to completion.
Qualifications
You will be a self‑starter, organised and able to prioritise actions whilst managing tasks through to completion. Excellent communication skills in both verbal and oral are essential, confidence in presenting to senior decision makers in other businesses, and a working knowledge of the hotel industry.
Experience in a similar role would be beneficial.
Benefits
* Heavily discounted Staff Room Rates at Malmaison Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
* Discounted Friends and Family Room Rate with 50% off best available rate.
* 35% off your bill when you dine in our Bistros.
* Fully funded Apprenticeship programmes that support you in developing your career.
* High Street Discounts on a range of high street shops, experiences, holidays and much more.
* Cycle to work scheme – save up to 40% on a wide range of bikes.
* Healthcare Cash Plans – dental, optical, medical and more available from £5 per month.
* Referral schemes that pay up to £1500 (just for getting your mates jobs!).
* A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
* Wellness & National Campaign Days Calendar – promoting and encouraging activities like Pay Day Lunches, Treats, National Popcorn Day, Mental Health Awareness week and more.
* Wagestream – instant access to your pay as it’s earned. Let you track wages in real time, stream up to 50% of the money you’ve already earned, learn tips to manage your money better and save directly from your salary.
* Complimentary stays on your 1st, 3rd and 5th anniversary with Dinner Bed & Breakfast.
* Support for The Brain Charity – helping people with neurological conditions to lead longer, healthier happier lives.
* Employee Assistance Programme – free confidential advice available 24/7 to you and your family.
Probationary Period Benefits
* Private Medical Healthcare.
* Bonus Plan based on clear and transparent KPIs.
* Critical Illness Cover.
* Life Assurance.
Our Sustainability Goals
* 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK.
* We recycle a minimum of 70% of the waste from our hotels. This target is achieved by everyone in the hotel focusing on the waste we produce and is championed by our Sustainability Council.
* We have moved to a chemical‑free cleaning system in our bedrooms and public areas and an enzyme‑based eco‑friendly system for our kitchens.
* Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace.
Required Experience
Manager experience indicated.
Key Skills
Information Systems, Instrument, Access, Agriculture, Corporate Risk Management, Cement.
Employment type
Full‑Time.
Vacancy Count
1.
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