Job Title: Mortgage Services Case Owner Location: Office based role in Colchester, Essex. Department: Mortgage Administration Support Target: Administratively sound candidates with experience of Customer Service in a telephone-based setting. Rewards: £24K Basic Salary Hours: Mon-Fri 9.00 AM - 5.30 PM. Timeline: Immediate Interviews & Start date In 2023 we handled over 15,000 mortgage applications. We are now looking to appoint additional individuals, who will have the opportunity to earn an industry leading salary package and enjoy an unrivalled opportunity for career development and promotion, within The New Homes Group. Mortgage Services Case Owner responsibilities: You will be part of a team who are responsible for proactively managing customers’ mortgage applications, which will involve keeping in regular contact with our clients and housebuilders, delivering high levels of customer service at all times. As a Mortgage Services Case Owner, you will possess a proven track record in customer services industry, with experience in customer contact by telephone, with excellent interpersonal skills, an ability to work effectively on your own as well as in the team environment and a high accuracy level. Required Knowledge, skills, and qualifications: Previous customer service experience essential. Previous telephone-based call centre experience preferred. Ideally some experience of working...