Events Assistant Location: Perthshire Job Type: Part time Salary: £12.60 per hour Hours: Zero Hour Contract, Flexible working hours depending on programme. Working hours include evenings and weekends Contract Type: Permanent The HR Booth are delighted to be recruiting for an Events Assistant on behalf of Pitlochry Festival Theatre. About Us For nearly 70 years, Pitlochry Festival Theatre has been at the heart of Scottish cultural life. We are Scotland’s leading producer of musical theatre and the country’s only major arts organisation located in a rural setting in picturesque Pitlochry. Our stunning eleven-acre campus includes Explorers – the Scottish Plant Hunters’ Garden – and offers more than just theatre: it's a place where creativity thrives and visitors are welcomed with warmth and excellence. The Role As an Events Assistant you’ll play a vital part in creating outstanding moments for every visitor. This is a varied, hands-on role requiring flexibility, a positive attitude, and a genuine passion for delivering excellent service. This role involves working across all our customer experience departments, bar, café, car parking, kitchen, retail, ushering and waiting. There may also be additional duties which fall out with these areas. This role includes both indoor and outdoor work in all weather conditions, with occasional lone working. Full training will be provided. Key Tasks: Some of the key tasks are below – a full job description is available upon request: Deliver an exceptional customer experience at every touchpoint Provide high-quality customer experience in all areas of the Theatre as required Be knowledgeable about the history of the Theatre and the local area and all aspects of the programme, to help upsell tickets for other events Work collaboratively with colleagues to maximise the customer experience and to ensure the smooth delivery of events Check tickets and direct audience members to their seats. Serve food and drinks Present daily specials to customers and answer questions about menu items especially regarding allergies Set and clear tables ensuring area is clean and ready for use Uphold high standards of health and safety, reporting any concerns Provide clear instructions to car drivers as to where they can park Provide a warm, friendly first impression of the Theatre to all visitors About You We’re seeking individuals who are: Experienced in a customer serving environment Customer-focused and friendly Adaptable and proactive Team players with a strong work ethic Comfortable working outdoors and independently when required Willing to learn and grow within the role Ready to Apply? If you’re excited by this opportunity and think you have what it takes, we would love to hear from you. Join us in delivering unforgettable experiences in one of Scotland’s most iconic cultural venues. REF-221335