We're Hiring: Attendance Mentor | Norwich | £26,400
Location: Norwich (flexible hybrid working)
Full-time | Permanent | 37.5 hours/week
Apply by: Tuesday 9th of September
Hiring Manager: Jamie Caley| Recruiter: Rikki Spencer-Cox
Help us "Elevate Education, Everywhere."
At Etio, we're passionate about improving education systems and changing lives. As part of our mission to elevate education everywhere, we're thrilled to be delivering the Attendance Mentorship Pilot Expansion (AMPE), a vital programme commissioned by the Department for Education to address the national pupil attendance challenge.
We're looking for a compassionate, proactive and driven Attendance Mentor to join our team in Norwich. While you'll have the flexibility to work remotely, most of your time will be spent directly supporting students in secondary school settings.
Your Impact – What You'll Be Doing:
* Provide tailored one-to-one mentoring to severely or persistently absent pupil
* Work with families, schools and local services to identify barriers to attendance
* Support pupils in schools and safe community spaces, helping them re-engage with education
* Create action plans with practical steps to improve attendance and outcomes
* Manage a caseload across three pupil cohort waves each year
* Work collaboratively with DfE teams, school leaders, and multi-agency partners
* Contribute to the continuous development of best practice in attendance mentoring
Requirements for the Role:
GCSEs (or equivalent) in English and Math's at Grade C or above
Excellent communication and stakeholder management skills – written, verbal, and listening
Mentoring or coaching experience with young adults
Confident using iPads to complete session write-ups and access Thrive software
Resilience
Knowledge of safeguarding practices and working with vulnerable learners
Experience of multi-agency working and relationship building with schools and partner organisations
Ability to plan and manage your own workload effectively
Understanding of school systems and the wider educational landscape
Comfortable working autonomously and taking initiative
Access to a reliable internet connection (6mb down / 1mb up or better)
Bonus if you have:
* Thrive practitioner license- a mentoring qualification (or willingness to undertake training)
* Experience in developing and delivering individual support plans
* Using referral networks and specialist agencies to achieve results
* Knowledge of the area education landscape including local areas
What You'll Learn and Develop:
* An evolving and ongoing CPD offer that responds to training needs including internal and external training covering topics such as school systems, SEND, safeguarding, restorative practice and more
* Thrive Licensed Practitioner training
* Grow your confidence in case management, school engagement, and impactful mentoring techniques
* Be part of a programme that's shaping the future of education policy and practice
Why Join Etio?
We know that our people are our greatest strength. That's why we offer a vibrant, flexible working culture and benefits that support you to do your best work, while taking care of your wellbeing.
* 25 days annual leave + bank holidays (option to buy more)
* Flexible working culture
* Health & Wellbeing benefits (Healthcare Cash Plan, Private Medical Insurance, EAP)
* Enhanced family-friendly policies
* Work from anywhere globally (up to 8 weeks)
* Paid volunteer day
* Cycle to Work & Electric Car Scheme
* 3% employer pension contribution
How to Apply
If you're ready to make a real difference to the lives of young people, we'd love to hear from you. Apply today and become part of something meaningful.
If you require any reasonable adjustments to the application process, please let us know in your cover letter so we can support you accordingly.
Etio is committed to equal opportunities and celebrates diversity. We welcome applications from individuals of all backgrounds, experiences and perspectives.
Job Type: Full-time
Pay: £26,400.00 per year
Work Location: On the road
Application deadline: 09/09/2025
Reference ID: Norwich2