Overview
Housing Manager role at TieTalent (Home Group). North Yorkshire. Permanent, Full Time (37.5 hpw). Salary: £32,000 pa.
We cannot sponsor due to certificate limits. We review this regularly.
Home, a place where you belong. Step into our Housing Manager role where you shape your patch, support your customers and see the difference you make every day. At Home Group you get the backing of a national organisation with the feel of a close-knit team. Enjoy the freedom to make decisions that matter, have variety in your week and a real chance to grow your career, all while working somewhere that truly values you.
What’s in it for you
* 34 days leave (including bank holidays and a me day) with the option to buy 5 more
* Paid time off for volunteering
* Matching pension contributions (up to 7%, with life assurance of 3x Basic Salary)
* Save up to £1,140 yearly with our health cash plan, covering dental, optical, and therapies
* Career path with development and an excellent training package
* Excellent benefits and rewards including supermarket discounts and travel expenses
Typical day as a Housing Manager
* Be visible and proactive on estates, building strong relationships with our communities
* Manage multiple patches and neighbourhoods, supported by Community Housing Assistants
* Engage with customers and be proactive on estates to strengthen communities and improve neighbourhoods
* Tackle anti-social behaviour and respond to customer queries and complaints
* Oversee the voids process, working closely with local authorities
* Carry out estate inspections, meet contractors on site, and complete safety and compliance checks
About you
* Housing sector experience with knowledge of housing management, housing law and ideally universal credit
* CIH Level 3 or willingness to work towards it
* Organised, methodical, proactive and positive
* Passionate about delivering excellent customer service
* Resilient when handling challenges and complaints
* Confident working with external partners and stakeholders
You will spend most of your time out in our local estates, while still being part of a supportive team.
Job details
* Hybrid role; in an average week, you’ll spend 3 days working from our community patches
* Some flexibility to adapt your working hours (to discuss at interview)
* Mostly Monday–Friday, with occasional evening meetings; you will be able to manage your own diary
* We do get together regularly for team meetings
* Vehicle insured for business use required, but mileage is paid
* Standard DBS check required and paid for
Additional information
A place where you belong. We value diversity and aim to be an inclusive employer. We encourage all colleagues to be their authentic selves and support our diversity networks.
Find out more and apply to see our Housing Manager job description, and for help with your application. Sometimes a job closes early, so apply promptly. You can learn more about our benefits on our website.
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