Overview
Hotel Duty Manager - Join a 5-Star Luxury Hotel in New Milton. Are you a confident Hotel Duty Manager with experience across both front of house and F&B? This is an exciting opportunity to step into a leadership role at a prestigious 5-star hotel in New Milton, offering excellent benefits and live-in accommodation if required.
Benefits
* £40,200 per annum
* Live-in accommodation available
* Discounted room and F&B rates after 6 months
* Friend and family discounts
* Long service awards (1, 5 & 10 years)
* Discounted spa treatments
* Shop and wine at cost price
* Christmas voucher & employee awards
* Staff parties, incentives & "refer a friend" scheme
Responsibilities
* As Hotel Duty Manager, take ownership of the hotel during shifts, ensuring smooth operations across all departments and delivering a seamless guest experience.
* Oversee both FOH and F&B operations with confidence.
* Attend daily briefings to understand guest needs, VIPs and special occasions.
* Welcome and bid farewell to guests in a warm, professional manner.
* Handle guest requests, special requirements and complaints effectively.
* Support teams to deliver a 5-star standard of service at all times.
* Use OPERA Cloud knowledge (desirable) to support smooth hotel operations.
* Drive between departments as required; a valid UK driving licence is essential.
Qualifications
* Experience across front of house and F&B within a hospitality environment.
* Strong leadership and communication skills, with the confidence to lead shifts independently.
* A guest-focused mindset, ensuring every visitor enjoys a 5-star experience.
* Knowledge of OPERA Cloud is preferable but not essential.
* A valid UK driving licence.
This role offers the opportunity to develop your management skills in a world-class luxury hotel, with fantastic career progression potential and excellent staff benefits.
Apply now - we'd love to hear from you.
Job Number │ (phone number removed) / INDSOTONMGR
Platinum Recruitment is acting as an Employment Agency in relation to this vacancy
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