Job details
We are a leading manufacturer of household cleaning products and products for home storage, air care, pest control, shoe care and professional products
Are you a native speaker of German? If so,reach out to me for further details.
Job Title: Analyst - Customer Fulfilment German language skills
Job type: 12 month contract(Initial)
Salary: £28,000 P/A
Location: 8767+35, Frimley Green Rd, Camberley GU16 7AJ, United Kingdom
Hours of work: 37.5 hours a week (Mon-Fri) (Hybrid with Friday half a day)
Working mode: 1 day a week from home and half day Friday (finish at 1pm)
Requirements:
1. Supply Chain Experience or understanding of end-to-end Supply Chain (desirable)
2. Previous experience in Customer Services (including order management) is desirable
3. Should be of graduate caliber (Economic or management engineering would be preferable)
4. Additional Native German Language skills Language (preferred)
5. Excellent attention to detail with intermediate level Word, Excel and Outlook and strong numerical skills
Main Responsibilities:
Order Management
6. To leverage communication and influencing skills in relation to order management, to maximize the customer case fill (and on time delivery if appropriate) in line with departmental and customer targets.
7. To work closely with other members of the customer Fulfilment team, as well as the Associate Manager to provide outstanding service to all customers
8. To maximize collaborative ways of working with trade customers through analysis and communicating recommendations to benefit the business and to build strong collaborative relationships with our partners in the local business to drive commercial and supply chain initiatives.
9. To professionally manage stock allocations together with the centralized team, in line with local sales & supply chain teams' expectations in low or out of stock situations.
10. To ensure the effective management of new product listings and delists into customers through liaison with the local sales & logistics service providers.
11. Supported by promotional grids, to work closely with local sales teams and customers to ensure the professional management of customer promotions/other trade event.
Key Competencies/Skills S = Standard, D = Developed, H = Highly Developed
12. Excel
13. Order management
14. Problem solving
15. Proactive cooperation
16. Service orientated
17. Be results focused
18. Data entry accuracy
19. Work efficiently
20. Be disciplined
Must Have
21. Fluent English & German
22. Good communication skills
23. Ability to work on own initiative and prioritise tasks
24. Ability to work under pressure with attention to detail
25. Ability to work across multiple countries at the same time
26. Good team player skills
27. Flexibility/adaptability/respecting deadlines.
28. A sense of urgency
29. Personal ownership
30. Strong numeracy skill
31. Quick thinking/acting (Speed)
32. Ability to multitask
Desirables
33. SAP knowledge
Required Experience and Qualifications
34. Should be of graduate caliber
35. Knowledge of Lean methodology & tools (desirable)
Randstad Business Support is acting as an Employment Business in relation to this vacancy.
...
We are a leading manufacturer of household cleaning products and products for home storage, air care, pest control, shoe care and professional products
Are you a native speaker of German? If so,reach out to me for further details.
Job Title: Analyst - Customer Fulfilment German language skills
Job type: 12 month contract(Initial)
Salary: £28,000 P/A
Location: 8767+35, Frimley Green Rd, Camberley GU16 7AJ, United Kingdom
Hours of work: 37.5 hours a week (Mon-Fri) (Hybrid with Friday half a day)
Working mode: 1 day a week from home and half day Friday (finish at 1pm)
Requirements:
36. Supply Chain Experience or understanding of end-to-end Supply Chain (desirable)
37. Previous experience in Customer Services (including order management) is desirable
38. Should be of graduate caliber (Economic or management engineering would be preferable)
39. Additional Native German Language skills Language (preferred)
40. Excellent attention to detail with intermediate level Word, Excel and Outlook and strong numerical skills
Main Responsibilities:
Order Management
41. To leverage communication and influencing skills in relation to order management, to maximize the customer case fill (and on time delivery if appropriate) in line with departmental and customer targets.
42. To work closely with other members of the customer Fulfilment team, as well as the Associate Manager to provide outstanding service to all customers
43. To maximize collaborative ways of working with trade customers through analysis and communicating recommendations to benefit the business and to build strong collaborative relationships with our partners in the local business to drive commercial and supply chain initiatives.
44. To professionally manage stock allocations together with the centralized team, in line with local sales & supply chain teams' expectations in low or out of stock situations.
45. To ensure the effective management of new product listings and delists into customers through liaison with the local sales & logistics service providers.
46. Supported by promotional grids, to work closely with local sales teams and customers to ensure the professional management of customer promotions/other trade event.
Key Competencies/Skills S = Standard, D = Developed, H = Highly Developed
47. Excel
48. Order management
49. Problem solving
50. Proactive cooperation
51. Service orientated
52. Be results focused
53. Data entry accuracy
54. Work efficiently
55. Be disciplined
Must Have
56. Fluent English & German
57. Good communication skills
58. Ability to work on own initiative and prioritise tasks
59. Ability to work under pressure with attention to detail
60. Ability to work across multiple countries at the same time
61. Good team player skills
62. Flexibility/adaptability/respecting deadlines.
63. A sense of urgency
64. Personal ownership
65. Strong numeracy skill
66. Quick thinking/acting (Speed)
67. Ability to multitask
Desirables
68. SAP knowledge
Required Experience and Qualifications
69. Should be of graduate caliber
70. Knowledge of Lean methodology & tools (desirable)
Randstad Business Support is acting as an Employment Business in relation to this vacancy.
71. skills
customer care