You will be expected to ensure our customers’ needs are exceeded at all times while working in various areas of the store, so no two days will be the same. Whether it’s filling shelves, serving on the tills, managing stock levels, or picking deliveries, the opportunities are endless, but everything you do matters — ensuring our customers get everything they came for, served quickly and efficiently.
We are looking for someone with a can-do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers.
Your responsibilities will include:
1. Accurately picking and dispatching goods using a handheld terminal and informing the manager of any discrepancies.
2. Checking quality, shelf life, and ensuring packaging is robust for delivery.
3. Providing high-quality customer service by processing deliveries efficiently and meeting targets.
4. Dealing politely with delivery staff and responding appropriately to queries and complaints, escalating complex issues as needed.
5. Working to meet designated pick rates with a positive attitude.
6. Being punctual, well-presented, and reliable.
Booker is the UK's leading food & drink wholesaler, serving independent retailers, caterers, and small businesses from over 190 branches, eight distribution centres, five logistics sites, and six support centres across the UK.
We value diversity, equity, and inclusion at Booker, striving to create a workplace where everyone feels represented and comfortable being themselves. We also support flexible working arrangements to accommodate different life circumstances.
Booker is a Disability Confident Committed employer committed to inclusive and accessible recruitment. For accessibility support, please contact recruitment@bookergroup.com.
Please note:
* Candidates must be over 18 for roles involving early mornings, late evenings, warehouse work, or working with alcohol and driving.
* High application volumes may lead to early closure of some roles. We only provide feedback to shortlisted candidates attending interviews.
*Booker Group operates separately from Tesco plc, and benefits may differ.*
For more information, visit www.bookergroupjobs.co.uk
#J-18808-Ljbffr