You will be expected to ensure our customers’ needs are exceeded at all times while working in various areas of the store, so no two days will be the same. Whether it’s filling shelves, serving on the tills, managing stock levels, or picking deliveries, the opportunities are endless, but everything you do matters — ensuring our customers receive everything they came for, served quickly and efficiently.
We are looking for someone with a can-do attitude, passionate about delivering excellent customer service and willing to go the extra mile for our customers.
You will be responsible for the accurate picking and dispatch of goods using a handheld terminal, and for advising the Manager of any discrepancies.
Checking quality, shelf life, and ensuring packaging is robust in preparation for delivery.
Providing a high standard of customer service by processing deliveries efficiently and meeting targets.
Being polite when dealing with delivery staff and responding appropriately to queries and complaints, referring any complex situations to someone who can help.
A positive attitude and comfort working to meet designated pick rates are essential. A passion for customer service and willingness to go the extra mile are valued traits. Always be punctual, properly presented, and ready to work.
Booker is the UK's leading food & drink wholesaler, serving independent retailers, caterers, and small businesses across the country. We operate over 190 cash and carry branches, eight distribution centres, five Best Food Logistics sites, and six support centres throughout the UK.
At Booker, we embrace diversity, equity, and inclusion (DE&I) to ensure everyone feels represented and able to be themselves at work. We welcome conversations about flexible working to support different life circumstances, whether you are starting your career, caring for others, nearing retirement, or pursuing personal passions.
We are a proud Disability Confident employer committed to providing an inclusive and accessible recruitment process. For further information on accessibility support, please contact recruitment@bookergroup.com.
Please note: We can only accept candidates over 18 for roles involving early mornings, late evenings, warehouse work, alcohol-related areas, or driving.
During high application volumes, some roles may close earlier than advertised. We can only provide individual feedback to candidates who attend an interview.
*Booker Group is part of Tesco plc but operates separately, with different benefits.*
For more information, visit www.bookergroupjobs.co.uk
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