Customer Service Executive
Hybrid Flexibility
North Kent
Are you a professional Customer Service candidate with B2B experience?
If so, then continue reading, this could be the ideal role for you!
Our client is seeking a motivated and dependable customer service candidate with excellent communication skills and experience in a B2B role. This is a fantastic opportunity to join a reputable business that values its employees!
Details of this Customer Service Administrator position include:
Act as the first point of contact for all customers via email and telephone.
Communicating with customers to gain a deeper understanding of their businesses and needs.
Processing customer orders and returns in a timely manner.
Support internal teams by providing quotes and appropriate documentation.
Update the internal CRM system with accurate information of customers’ records.
Managing fleet contracts, including processing orders and instructions as appropriate.
Assisting the sales team in building and maintaining strong customer relationships while identifying cross-selling opportunities.
Managing fleet fittings as and when required.
Any other ad hoc duties as and when required.
To bag yourself an interview for this role you will have/be:
Previous B2B customer service experience.
Computer literate with knowledge all MS packages.
Able to make independent decisions and prioritise own workload.
Able to adhere to deadlines and timeframes.
Excellent communication skills.
Able to build and maintain stable relationships.
Strong organisation skills.
Flexible and methodical.
This is a great opportunity work within a company who are willing to contribute to development of their employees and full training will be provided.
My client also offers a generous benefits package including a generous discretionary bonus, pension scheme, death in service and 25 days AL + BH (Increasing within service).
If you want to work for a company where talent and hard work is appreciated, then apply now for immediate consideration!
This role is being handled by Anna Sikora, Recruitment Consultant at Pearson Whiffin Recruitment