Company Description
Cordners are a successful high street and online family run footwear business and are currently looking for an experienced Retail Store Manager to join their team in Newtownards.
Role Description
This is a full-time, on-site Store Manager role based in Newtownards. The Store Manager will oversee daily operations, ensure excellent customer service, motivate and manage staff, and maintain optimal store performance. Responsibilities include managing inventory, achieving sales targets, ensuring compliance with retail regulations, and managing all company change initiatives effectively.
Qualifications
* Strong skills in Customer Satisfaction and Customer Service to build and maintain positive customer relationships.
* Exceptional Communication skills to effectively lead a team and interact with customers and stakeholders.
* Experience in Store Management, including overseeing operations, sales performance, and staff management.
* Excellent organizational and leadership abilities.
* Proven ability to work in a fast-paced retail environment and meet goals.
* Previous experience in retail or a related field is preferred.
Essential Skills:
* You will have a strong retail background ideally in the shoe or fashion sector (not essential) together with a proven track record and the ability to demonstrate consistency in achieving results.
* You will possess excellent communication skills as well as excellent customer service skills and a real ‘can do’ attitude.
* Proficient in the use of Microsoft office applications, particularly Excel & Outlook.
* Good IT Skills and understanding of the Internet and eCommerce.
* Strong Leadership Credentials.
* High level experience in Customer Service.