Family time officer

Worcestershire County Council

Job Title

Family Time Officer

Salary

£27,052 - £29,345 per annum

Hours

35 hours per week

Location

Home working, with occasional attendance at Family Time venues

Team

Family Time

Contract

Permanent

The Role

We are looking for someone to support the delivery of our Family Time service, which helps children to spend time with their parents and other family members in a safe and supported environment.

The Family Time Officer will assist the Team Co‑ordinator with the organisation and day‑to‑day running of the service. The role will include managing the Family Time phone and email inbox, liaising with families and carers as required, providing administrative support for the booking system and venue supplies, and supporting the organisation of whole‑team events.

The successful candidate will be confident in the use of IT systems and have strong planning, organisation and administrative skills. The Family Time Officer will need to be available to confirm families’ attendance from 8.30am and respond to incoming communications. The working pattern will be 8.30am to 4.00pm, Monday to Friday.

Responsibilities

• Assist the Team Co‑ordinator with the organisation and day‑to‑day running of the service.
• Manage the Family Time phone and email inbox.
• Liaise with families and carers as required.
• Provide administrative support for the booking system and venue supplies.
• Support the organisation of whole‑team events.
• Use IT systems with confidence; demonstrate strong planning, organisation and administrative skills.
• Confirm families’ attendance from 8.30am and respond to incoming communications.
• Work pattern 8.30am to 4.00pm, Monday to Friday.

Equality & Diversity

The County Council is committed to equality of opportunity for all citizens and celebrates the diversity of its residents.

Application Closing Date

01.07.2026

Anticipated Interview Date

09.07.2026