Sales Support Coordinator Provide holistic administrative support to a busy regional sales support team Home working contract with travel across Wales and the North West of England required 35-hour working week, Mon-Fri, no weekends or evenings About the roleWe are recruiting a Sales Support Coordinator to join our North West and Wales team. Working alongside one other Sales Support Coordinator in the Sales and Agency Division, this is an exciting opportunity to provide essential coordination and administrative support that directly contributes to our business success. Upon joining, you’ll be given full support and training. As your career continues with us, there are many development opportunities to enhance your skills and promote progression within the team or organisation. You’ll be working within a pivotal and varied role, delivering effective, efficient, and confidential administrative support, including co-ordination of health & safety requirements for the team. You’ll get involved with projects across the region, plan, coordinate, and organise meetings and events, scheduling associated travel and accommodation when required You’ll be using Excel and Power BI to support reporting, analysis and insights to drive performance improvements. You’ll use PowerPoint and Word to create presentations and compile meeting agendas and notes. This is a home-based role with regular travel primarily across Wales and occasional travel across the North West of England. Travel may be required up to once per week, depending on business needs.About youYou’re a highly organised, proactive individual, confident when working independently. You trust your initiative and prioritise your workload in response to the changing demands of the team. You thrive when working as part of a team, enjoying collaborating with colleagues and working hard towards the team's objectives, as well as your personal goals, to ensure that the team is high performing. You’re a confident Excel user, able to create spreadsheets and any associated formulae, spotting any errors and rectifying these promptly. You’re analytically minded, with the ability to run V-lookups, Pivot tables and macros to interpret data and have experience of using CRM systems. You’ll be confident to be assessed on your Excel skills with a task at the interview. You’re passionate about delivering a high level of customer service to internal and external stakeholders from all levels of the business, communicating professionally and eloquently through verbal and written methods of communication. Your key skills: Excel - Spotting errors, data cleansing, creating spreadsheets with formulas and analysing data by conducting V-Lookups, Pivot tables (Essential) Attention to detail and Analytical Teamwork Organisation and Proactive Customer Focus and Stakeholder Management You'll hold a full and clean driving licence, enticed about the opportunity to travel across Wales and the North-West region to attend and support at meetings. At NFU Mutual, we support an inclusive workplace and value all the differences that make us unique. We celebrate the creativity and innovation that comes from diverse perspectives and experiences and share a common vision of doing the right thing for our customers and employees. We recognise that some candidates may experience barriers during the recruitment process. So, we encourage candidates to discuss any adjustments or accommodations they need to be the best they can be throughout our recruitment process. We're proud to be a Disability Confident Employer, a Race at Work and Women in Finance Charter signatory and welcome applications from people of all backgrounds, regardless of age, ethnicity, disability, neurodiversity, gender, religion, marital status, sexual orientation, or socioeconomic background.Benefits and RewardsWhen you join our team, you can expect a supportive culture and an attractive range of rewards and benefits including: Salary up to £28,000 depending on experience Annual bonus (up to 10% of salary) Contributory pension scheme, up to 20%, including your 8% contribution 25 days annual leave bank holidays buy/sell/save holiday trading scheme A Family Friendly policy that helps you balance your work and family responsibilities Access to savings at High Street brands, travel and supermarkets £20 contribution to a monthly gym membership – subject to T&Cs Health and wellbeing plan - cashback for dentist, opticians, physio and more Access to voluntary benefits, including health assessments, private medical insurance and dental insurance Employee Volunteering - volunteer in the community for one day each year Unlimited access to Refer a Friend £500 bonus scheme Life Assurance cover of 4 x salary Employee discounts of 15% on a range of NFU Mutual insurance policies. Working at NFU MutualWe’re one of the UK’s leading general insurance and financial services companies. For over 110 years we’ve put our customers at the heart of everything we do. Our people are just as important to us. We pride ourselves on being “a great place to work” and our Gallup Exceptional Workplace 2025 award was not only awarded with Distinction but also named us as the first UK-based company to receive a Gallup Exceptional Workplace for ten years in a row. We are also the only Insurer to feature in the LinkedIn Top 15 Companies 2025 list of ‘Best midsize employers to grow your career in the UK’, the Glassdoor Best Places to Work UK List 2023 and 2024, and were recognised as a certified UK Top Employer by the Top Employers Institute in 2023, 2024 and 2025. We offer a supportive culture where we empower and inspire our people to perform, offer them opportunities to grow, and recognise and reward their contribution. Our people are proud to work for a company that respects them and their communities, and they trust us to be financially sustainable, so we are successful now and in the future.