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It service delivery leader — change, incident & service desk

Bristol (City of Bristol)
Unite Students
Service
€60,000 a year
Posted: 20h ago
Offer description

Unite Students is seeking a Service Delivery Manager based in Bristol to lead delivery of high-quality, customer-focused IT services. The role involves managing IT service operations, enhancing performance metrics, and overseeing key ITSM processes including Change Management and Major Incident Management. Candidates should have proven leadership experience and knowledge of ITIL practices. Unite Students values inclusivity and offers various benefits including a generous pension scheme and discretionary bonus.
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