Are you a confident transport leader who can motivate drivers, manage shift operations, and consistently deliver excellent customer service in a fast paced environment? Do you thrive on balancing operational efficiency, driver engagement, and full compliance with transport, health & safety, and drivers' hours regulations?
Transport Shift Manager
Position based in Bramhall, Cheshire for our customer Phillips 66. Full time, 40 hours per week, permanent with core hours Monday to Friday 10:00 to 18:00 (flexibility required for business needs).
Pay, benefits and more
Salary up to £37,500 per annum, 25 days annual leave (plus bank holidays). Benefits include a company‑sponsored pension scheme, life assurance, and access to our benefits platform with retail discounts.
What you'll do on a typical day
* Shift operations & customer service: Manage day to day transport operations for your shift, ensuring resources are efficiently deployed and customer service levels are consistently achieved.
* Driver management & engagement: Proactively lead, motivate and brief drivers, managing attendance, holidays, sickness, return to work interviews and daily issue resolution.
* Communication & delivery control: Provide customers with accurate ETAs, manage delivery documentation, and clearly communicate any changes or issues affecting orders.
* Health, safety & compliance: Promote a strong safety culture through near miss reporting, daily briefings, and strict compliance with drivers' hours, working time directives and tachograph regulations.
* Reporting & performance monitoring: Collate and maintain accurate transport data, including tachograph downloads and statistical information, to support reporting and operational performance.
What you need to succeed at GXO
* Adaptable & customer focused: Thrive in fast paced environments with a flexible, can do attitude and a strong ability to understand and respond to customer needs.
* Strong communicator & relationship builder: Communicate effectively with customers, drivers and senior managers, building positive and professional working relationships.
* Self‑motivated team player: Highly motivated, proactive and dependable, with a positive approach to problem solving and daily task ownership.
* IT skills & development potential: Confident using Microsoft Office (particularly Excel), transport experience with Transport Management Systems knowledge and (CPC beneficial).
We engineer faster, smarter, leaner supply chains.
GXO is a leading provider of cutting‑edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work.
GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.
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