Salary: £27,000 - 27,000 per year Requirements: Basic to intermediate understanding of IT hardware and components Strong attention to detail with the ability to follow technical procedures Organised and methodical with good record-keeping skills Able to troubleshoot basic technical issues and use a logical approach to problems Confident communicator and effective team player Experience building or repairing computer systems, exposure to ticketing systems or interest in hardware development would be desirable Full Clean Driving Licence Responsibilities: Build, assemble and prepare Genesis and Nemesis systems for deployment Carry out system configuration, diagnostics and quality checks Assemble and prepare hardware components including sleds, JBODs and storage devices Ensure systems meet quality and documentation standards prior to dispatch Review and triage first-line technical support tickets, resolving basic technical issues and escalate complex faults with accurate diagnostics Manage the booking in and out of systems and components & maintain accurate stock records and organise storage areas Support shipping, returns and general logistics coordination Assist with hardware testing and provide feedback to support product improvements Occasional travel to attend on-site erasures, as required Technologies: Hardware Support Security More: At Restore Technology, we are a specialist provider of secure IT lifecycle services, focused on supporting organizations with data security, hardware testing, and technology solutions. We are seeking a hands-on IT Technician to join our team in Stevenage, SG1 4SZ. This permanent, full-time role offers a salary of £27,000, along with a wide range of benefits including life assurance, generous annual leave, a contributory pension scheme, and more. We value innovation, teamwork, and personal development, and you will have the opportunity to make a tangible impact within our supportive team. last updated 15 week of 2026