Overview
An exciting opportunity has arisen for an experienced and innovative Senior Product Manager to join NHS Blood and Transplant within our Therapeutic Apheresis Services (TAS) team. Reporting to the Head of TAS Education, Quality and Governance, you will act as the expert on user needs, managing relationships with a wide range of stakeholders including DDTS, senior TAS managers, operational teams and national partners. You will oversee product development, influence business priorities, and ensure the delivery of high-quality, compliant and user-focused digital solutions. We are looking for a registered healthcare professional with experience in the design and delivery of service improvement within an NHS or healthcare setting. You will have strong leadership and influencing skills, a proven ability to deliver complex digital initiatives, and the credibility to engage effectively across clinical, operational, and technical teams.
In this role you will be a Senior Product Manager responsible for developing future system requirements to meet our current and evolving business needs.
Responsibilities
* Lead a multi-functional team in a matrix approach to deliver business system priorities in an Agile development approach.
* Provide oversight of product development to senior management in order to influence prioritisation needs of the business.
* Be responsible for the development and implementation of associated user guides and policy documentation for systems designed.
* Report into the Head of TAS Education, Quality and Governance; act as an expert in core digital systems supporting TAS and have in-depth knowledge of business requirements.
* Manage relationships with a complex array of stakeholders such as DDTS; TAS Senior Managers (up to Director level); Operational Teams; Marketing and Communications.
* Gather and analyse feedback from service users to help shape the major IT systems that TAS use.
* Travel and spend time away from base as required, with irregular hours and overnight stays when needed, with prior notice.
Requirements / Qualifications
* Registered healthcare professional with experience in designing and delivering service improvement within NHS or healthcare settings.
* Strong leadership and influencing skills; proven ability to deliver complex digital initiatives.
* Credibility to engage effectively across clinical, operational, and technical teams.
About NHS Blood and Transplant
It takes all types of people to deliver the kind of service that saves and improves lives. At NHS Blood and Transplant, you’ll join a team of more than 6,000 people who are making a genuine difference to communities, families, friends, relatives and more across the UK. We play a unique and special role in the NHS by helping people do something extraordinary—donate blood, blood products, organs, tissues, or stem cells to save someone in need. Our three core values are Caring, Expert and Quality, which guide and inspire everything we do. Together we'll save and improve more lives than ever. We aim to reflect an inclusive workplace and invite you to join us on this journey.
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