Receptionist
Location : Stamford
Hours - Part Time Monday, Thursday and Friday 09:00-18:00
Salary £12.65 per hour
Job Summary
We are seeking a friendly, organized, and professional Receptionist to join a dental surgery team. The ideal candidate will be the first point of contact for patients, providing excellent customer service while efficiently managing front desk operations. This role requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced healthcare environment.
Key Responsibilities
Patient Care & Communication
* Greet patients warmly and ensure a positive first impression of the practice
* Answer phone calls, respond to inquiries, and manage email correspondence
* Schedule, confirm, and reschedule patient appointments
* Provide patients with information regarding treatments, procedures, and practice policies
* Handle patient concerns or complaints professionally and escalate when necessary
Administrative Duties
1. Maintain accurate patient records and update personal and insurance information
2. Process new patient registrations and consent forms
3. Manage appointment calendars to optimize surgery scheduling
4. Coordinate refe...