We are pleased to share an opportunity for someone to us as a Housing Manager. As a Housing Manager, you will lead and a develop a team and support the Head of Housing to deliver our housing strategy and our vision, Housing Made Simple. I n this role you will lead the Rent Function Team. You will be the subject matter expert for your service area, ensuring the function meets all regulatory and legislative requirements. Taking a coaching approach to empower your team to deliver an outstanding housing management service to our tenants. Whilst supporting the team to resolve complex enquiries. You’ll encourage your team to be autonomous and be confident in their decision making, driven by doing the right thing for our customers and our business. You will support your manager to lead on our vision, Housing Made Simple, to make it as easy as possible for tenants to rent their homes whilst ensuring we are compliant with the law, legislation and Flagship’s policies and procedures. Permanent | Full Time | 37 hours per week | Monday to Friday | Norwich Office Base | Agile Working Location: Office based, any Flagship Office. Travel to other offices will be required. We have offices in the following locations: Norwich, Melton / Woodbridge and Bury St. Edmunds. What we're looking for Applications are welcomed for the role of Housing Manager from those with extensive housing management experience, preferably in social housing. You must be able to lead and develop a team, ensuring they have the skills, knowledge, and resources to carry out their roles. With demonstrable experience of continuous improvement, of shaping the future direction of the team and wider business. Able to analyse and interpret data to understand and improve performance. You will need to be educated to GCSE standard or equivalent, have or be willing to study towards a CIH 4 - Housing Qualification and have a full valid Driving Licence. Please see the attached The Housing Manager The Part I Play Statement, for responsibilities and requirements details. What we can offer In return for your hard work, we offer a competitive salary of £29,497.50 per annum and a benefits package that includes: 25 days annual leave (increasing to 28 days with length of service), with the ability to buy and sell leave. Access to the Flagship Rewards Scheme offering savings on groceries and VIP rewards. Death in Service Benefit. Company Sick Pay. An agile working environment to achieve a healthy work/life balance. and that’s not all! We’re also proud to offer: Opportunities for development (including apprenticeships, our Academy, and various training options). Health and well-being programs and initiatives. Empowerment (we give you the tools and systems to make the right decisions for resolving issues). A Leadership Team that inspires, develops, and supports you. Please click here, to see the full list of benefits for this job. How to apply To apply please click "apply online" below. You will be asked to attach your CV (in MS Word or PDF format) and provide a supporting statement, outlining why you’re the right person for the job. If you’d instead prefer to send us a 3 minute video supporting statement, please share the video’s link in the supporting statement box. Please make sure to check your email and spam folders regularly for email correspondence. Important information Closing Date: 7th June 2026. (Midnight) Interview Date: 17th June 2026, in Bury St. Edmunds. Applications may be reviewed, and candidates invited to interview ahead of the close date. The Housing Manager The Part I Play Statement No Agencies please. About Us Victory / Samphire/ Newtide Homes is part of Bromford Flagship. By joining us, you become part of a leading housing provider delivering community-focused services across the east, central and south west of England. We have a local approach, all backed by the scale and ambition of the Bromford Flagship. Apply now to help create communities where people can put down roots, feel secure, and thrive.