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Head of Event Operations Development
Summar
yAs a key member of Strata’s Senior Leadership Team, the Head of Event Operations Development is responsible for shaping and executing the strategic vision for our Event Operations function. This senior level role combines operational excellence with proactive business development, client management, and commercial leadership. You will drive growth by expanding our event operations offering, nurturing client relationships, and ensuring world-class delivery across all projects
.We are seeking an experienced leader from the events industry—ideally with a background in outdoor events, expos, event structures, or brand activation—who thrives in a fast-paced, entrepreneurial environment. You will be the face of our operations offering, both internally and externally, championing our capabilities and identifying new business opportunities across sectors such as FMCG, Drinks, and Automotive
.
You will lead a diverse team of event operations managers, warehouse staff, and operators, fostering a culture of accountability, clarity, and collaboration. Your leadership will ensure we exceed client expectations, achieve commercial targets, and maintain the highest standards of safety and operational excellenc
e.
Key Responsibilit
iesStrategic Leadership & Business Developm
* entSet and execute the strategic direction for Event Operations, aligning with Strata’s overall goals and market opportuniti
* es.Lead business development for the Event Operations function: identify and pursue new clients, partnerships, and revenue streams; represent Strata at industry events; and develop compelling sales materials and proposa
* ls.Act as the primary ambassador for our event operations offering, building relationships with existing and prospective clients and promoting our capabilities within the Strata Group and the wider mark
* et.Collaborate with senior colleagues (including Project Managers, Account Directors, and Group Account Directors) to ensure our offering remains innovative, competitive, and responsive to client nee
ds.Client Managem
* entOwn key client relationships for event operations projects, acting as the senior point of contact and ensuring a seamless client experience from pitch to delive
* ry.Work closely with account teams to understand client objectives, develop tailored solutions, and deliver against brand and commercial expectatio
* ns.Proactively seek client feedback and use insights to drive continuous improvement in service delive
ry.Operational Excelle
* nceOversee the operations management team, warehouse manager, and operator teams, ensuring effective project delivery and resource allocati
* on.Ensure commercial success by managing departmental P&L, monitoring revenue, costs, and utilisation, and implementing strategies for profitability and grow
* th.Champion health and safety, maintaining robust systems and compliance across warehouse, vehicle, and equipment operatio
* ns.Drive continuous improvement in warehouse management, logistics, and operational processes, including the adoption of new technologies and best practic
* entLead, mentor, and develop a high-performing team, fostering a culture of collaboration, accountability, and professional grow
* th.Implement training and development programs for permanent and freelance staff, ensuring skill development and operational excellen
* ce.Promote a positive, inclusive, and solutions-oriented workplace cultu
re.
Additional Responsibili
* tiesTraffic Management: Oversee compliance with Operators Licence and DVLA regulations; manage commercial aspects of the vehicle and plant fl
* eet.Supplier Management: Manage relationships with key suppliers, including logistics and transportation partn
* ers.Reporting: Provide regular updates to the Board on operational performance, health and safety, and business development progr
ess.About
* YouProven experience in a senior operations or business development role within the events indus
* try.Strong commercial acumen, with a track record of winning new business and managing client relationsh
* ips.Demonstrated ability to lead and inspire diverse te
* ams.Deep understanding of event operations, logistics, and health & safety best practi
* ces.Excellent communication, negotiation, and stakeholder management ski
* lls.Entrepreneurial mindset with a passion for growth and innovat
ion.Reportin
* g ToStrata Creative Communications B
oardResponsible
* ForBrand Engagement Opera
* torsWarehouse Man
* agerOperations Management
TeamLoca
* tionFull-time at Brackley, with regular travel to project and client sites as requi
red.
This role offers a unique opportunity to shape the future of event operations at Strata, combining hands-on leadership with strategic business development and client management. If you are a dynamic, growth-oriented leader ready to make a significant impact, we want to hear from
you.
Head of Event Operations Development
Summar
yAs a key member of Strata’s Senior Leadership Team, the Head of Event Operations Development is responsible for shaping and executing the strategic vision for our Event Operations function. This senior level role combines operational excellence with proactive business development, client management, and commercial leadership. You will drive growth by expanding our event operations offering, nurturing client relationships, and ensuring world-class delivery across all projects
.We are seeking an experienced leader from the events industry—ideally with a background in outdoor events, expos, event structures, or brand activation—who thrives in a fast-paced, entrepreneurial environment. You will be the face of our operations offering, both internally and externally, championing our capabilities and identifying new business opportunities across sectors such as FMCG, Drinks, and Automotive
.
You will lead a diverse team of event operations managers, warehouse staff, and operators, fostering a culture of accountability, clarity, and collaboration. Your leadership will ensure we exceed client expectations, achieve commercial targets, and maintain the highest standards of safety and operational excellenc
e.
Key Responsibilit
iesStrategic Leadership & Business Developm
* entSet and execute the strategic direction for Event Operations, aligning with Strata’s overall goals and market opportuniti
* es.Lead business development for the Event Operations function: identify and pursue new clients, partnerships, and revenue streams; represent Strata at industry events; and develop compelling sales materials and proposa
* ls.Act as the primary ambassador for our event operations offering, building relationships with existing and prospective clients and promoting our capabilities within the Strata Group and the wider mark
* et.Collaborate with senior colleagues (including Project Managers, Account Directors, and Group Account Directors) to ensure our offering remains innovative, competitive, and responsive to client nee
ds.Client Managem
* entOwn key client relationships for event operations projects, acting as the senior point of contact and ensuring a seamless client experience from pitch to delive
* ry.Work closely with account teams to understand client objectives, develop tailored solutions, and deliver against brand and commercial expectatio
* ns.Proactively seek client feedback and use insights to drive continuous improvement in service delive
ry.Operational Excelle
* nceOversee the operations management team, warehouse manager, and operator teams, ensuring effective project delivery and resource allocati
* on.Ensure commercial success by managing departmental P&L, monitoring revenue, costs, and utilisation, and implementing strategies for profitability and grow
* th.Champion health and safety, maintaining robust systems and compliance across warehouse, vehicle, and equipment operatio
* ns.Drive continuous improvement in warehouse management, logistics, and operational processes, including the adoption of new technologies and best practic
es.Team Leadership & Developm
* entLead, mentor, and develop a high-performing team, fostering a culture of collaboration, accountability, and professional grow
* th.Implement training and development programs for permanent and freelance staff, ensuring skill development and operational excellen
* ce.Promote a positive, inclusive, and solutions-oriented workplace cultu
re.
Additional Responsibili
* tiesTraffic Management: Oversee compliance with Operators Licence and DVLA regulations; manage commercial aspects of the vehicle and plant fl
* eet.Supplier Management: Manage relationships with key suppliers, including logistics and transportation partn
* ers.Reporting: Provide regular updates to the Board on operational performance, health and safety, and business development progr
ess.About
* YouProven experience in a senior operations or business development role within the events indus
* try.Strong commercial acumen, with a track record of winning new business and managing client relationsh
* ips.Demonstrated ability to lead and inspire diverse te
* ams.Deep understanding of event operations, logistics, and health & safety best practi
* ces.Excellent communication, negotiation, and stakeholder management ski
* lls.Entrepreneurial mindset with a passion for growth and innovat
ion.Reportin
* g ToStrata Creative Communications B
oardResponsible
* ForBrand Engagement Opera
* torsWarehouse Man
* agerOperations Management
TeamLoca
* tionFull-time at Brackley, with regular travel to project and client sites as requi
red.
This role offers a unique opportunity to shape the future of event operations at Strata, combining hands-on leadership with strategic business development and client management. If you are a dynamic, growth-oriented leader ready to make a significant impact, we want to hear from
you.
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Other
* Industries
Events Services
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