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Service support manager - msp

Stoke-on-Trent
Hamilton Barnes Associates Limited
Support manager
€60,000 - €80,000 a year
Posted: 20 June
Offer description

Our client, a reputable Managed Service Provider (MSP) serving the public sector, and offers Security solutions. They are currently seeking a permanent Service Delivery Manager to join their team:

If you are interested in learning more about this opportunity, apply today!

Responsibilities:

* Oversee service management
* Maintain client relationships
* Escalation Management
* Manage resources
* Continual Service Improvement
* Handle financial management

Required Skills/Experience:

* ITIL certification
* Experience in service management
* Background in working with MSPs
* Supplier management skills
* good technical understanding - LAN, WAN Cloud Etc
* 5+ years of Service management experience

Benefits:

* Health insurance
* Annual Leave
* Pension
* Unlimited Holliday

Salary:

* £55,000 per annum
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