AXA Health is seeking a Systems and Configuration Manager to ensure seamless operation of membership services. The role involves managing incident resolution, overseeing system maintenance, and contributing to contact centre transformation initiatives. You'll work collaboratively with teams to optimize member engagement and improve service delivery.
The ideal candidate will have strong knowledge of contact centre operations, experience in managing system updates, and the ability to develop effective Business Continuity Plans. This position promotes a flexible work arrangement between home and office.
#J-18808-Ljbffr