5 Days Out of 7 (40 Hours Per Week)
£26,437 Basic + Commission (OTE Increased After Probation)
Wigan
Full Time
Permanent Position
The Company
We are recruiting for a Sales Advisor to join a well-established retail business based in Wigan. This is a customer-facing role within a fast-paced retail environment, offering the opportunity to earn strong commission through delivering an excellent customer experience and driving sales performance.
You will be joining a supportive and driven sales team, with a strong focus on customer service, product knowledge, and achieving individual and team targets.
The Role
• Achieving and exceeding individual and store KPI s through upselling and cross-selling
• Delivering a high-quality customer experience from initial enquiry through to purchase
• Greeting and engaging customers in store, identifying needs and recommending suitable products
• Handling inbound enquiries via phone, email and live chat
• Providing expert advice and guidance on product selection
• Processing sales orders accurately and efficiently
• Handling payments and operating POS systems
• Managing customer queries and resolving complaints with support from management
• Supporting with stock control, deliveries, and merchandising
• Maintaining a clean, organised, and professional retail environment
• Working collaboratively with the wider sales team to drive overall store performance
The Candidate
• Previous experience within a retail sales or customer-facing sales role
• Experience working towards KPI s and sales targets
• Strong communication skills, both face-to-face and over the phone
• Confident in upselling and cross-selling products
• Ability to build rapport quickly and deliver excellent customer service
• Experience within a specialised retail environment (desirable)
Winsearch acts as an employment agency for permanent staff. We recruit for roles based in Engineering & Manufacturing, Food & Drinks, Pharmaceutical, Supply Chain & Procurement and Professional Services.
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INDWIN
Our clients and their customers come from diverse backgrounds and so do we. We hire our people from various walks of life, each of whom make our company stronger with their talent, uniqueness, and expertise. This is what makes our company special; if you want to help us grow and take this ethos to our clients, then we cannot wait to collaborate with you!
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