Overview
As a Sales Advisor based in our Whethby branch you'll be responsible for:
Responsibilities
* Serving customers on the trade counter by understanding their specific needs and providing product recommendations.
* Responding to customer enquiries via phone and email promptly and courteously, with a proactive attitude.
* Booking stock in and putting it away in the designated location.
* Proactively contacting customers to build relationships and drive branch growth, particularly focusing on those with reduced or inactive spending.
* This is a full-time permanent role working 40 hours per week, Monday to Friday between 7:30am – 5pm (rota basis) and 1 in 3 Saturdays from 8am – 12pm (paid as overtime or time in lieu).
* And here\'s what we\'d like you to have:
Requirements
* Prior customer service or sales experience.
* Willingness to learn, with a positive and enthusiastic attitude and a strong work ethic.
* Confidence in engaging with customers both face-to-face and over the phone.
* A confident, proactive approach to sales-promoting products, quoting accurately, and building customer relationships over the phone.
About the company
So, who are we? We are Plumb Centre, part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do - and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.
Benefits
* Annual leave (increasing with length of service)
* A generous pension scheme (matched up to 9%)
* Potential to earn bonuses
* Enhanced maternity/adoption leave
* Access to a great range of online and high street discounts
* Free access to healthcare
* YuLife app
* Cycle to Work scheme
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