Get AI-powered advice on this job and more exclusive features.
This range is provided by G MASS Consulting. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
We're working with a leading UK retail bank undergoing a major shift in how they manage customer journeys across core banking products. They are moving from a traditional structure with decentralised product responsibility to a more formalised product ownership model - with an emphasis on solution ownership, customer-centric design and operational control.
This contract role will play a key part in shaping and optimising customer journeys across current accounts and overdraft products. You'll lead the review of existing processes, map journeys end-to-end and collaborate with compliance, risk and operations teams to re-engineer where needed.
Key Responsibilities
* Act as the product/solution owner for current account and overdraft journeys
* Map and assess existing customer journeys, identifying friction points and improvement opportunities
* Lead process re-engineering initiatives to enhance customer experience and operational efficiency
* Ensure all changes meet regulatory and compliance standards
* Work closely with internal controls, risk, and legal teams to identify and address potential compliance gaps
* Define and oversee product-level controls and governance structures
* Collaborate across technology, design, and operational teams to drive delivery
Requirements
* 3-4+ years' experience as a Product Owner or Solution Owner in banking or financial services
* Strong understanding of current accounts and overdraft products
* Proven experience in process mapping, process redesign, and journey optimisation
* Familiarity with compliance and regulatory requirements in a retail banking context
* Comfortable working in cross-functional delivery environments with matrix stakeholders
* Delivery-focused, structured, and commercially aware
3-month contract, paying in the region of £500 - £700 per day outside ir35.
Seniority level
* Seniority level
Associate
Employment type
* Employment type
Contract
Job function
* Job function
Product Management
* Industries
Banking
Referrals increase your chances of interviewing at G MASS Consulting by 2x
Get notified about new Product Owner jobs in London, England, United Kingdom.
London, England, United Kingdom 2 weeks ago
London, England, United Kingdom 2 weeks ago
London, England, United Kingdom 3 months ago
Enfield, England, United Kingdom 3 weeks ago
London, England, United Kingdom 2 days ago
City Of London, England, United Kingdom 3 weeks ago
Slough, England, United Kingdom 1 day ago
Surrey, England, United Kingdom 2 weeks ago
London, England, United Kingdom 3 days ago
Product Owner (Digital Asset Management)
City Of London, England, United Kingdom 2 weeks ago
London, England, United Kingdom 23 hours ago
Bromley, England, United Kingdom 4 weeks ago
London, England, United Kingdom 2 weeks ago
Product Owner - CRM Transformation - Contract
London, England, United Kingdom 2 weeks ago
London, England, United Kingdom 1 week ago
London, England, United Kingdom 6 days ago
London, England, United Kingdom 2 weeks ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr