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Administrative officer

Durham
Permanent
Administrative officer
£20,000 a year
Posted: 26 February
Offer description

We have an exciting opportunity for a 3 part-time Administration Officers to join our dedicated team within Business Services. 18.5 hours Permanent (Green Lane) 18.5 hours Temporary (Geen Lane) 10 hours Temporary (Crook) WHAT IS INVOLVED? We are seeking 3 highly organised Administrative Officers within Business Services to provide efficient and professional support within a busy frontline service. The role involves processing referrals from a range of teams and partner agencies, maintaining accurate records, and ensuring effective communication across internal and external stakeholders. You will handle incoming calls, greet visitors and manage reception duties. The post also includes maintaining filing systems, producing high-quality documents, supporting managers with statistical information, and ensuring master records are kept up to date. You will assist with stationery orders, petty cash, and the secure handling of sensitive information in line with Data Protection and Caldicott requirements. This position requires strong attention to detail, excellent communication skills and the ability to work confidently in a fast-paced environment. We encourage you to contact Katherine Shanks via email at Katherine.shanks@durham.gov.uk to arrange an informal discussion about the role WHAT WILL I NEED? BTEC National, NVQ Business Administration Level 3 (or equivalent qualification), experience of a busy office environment and IT Packages. Excellent communication skills, the ability to work as part of a team. Please refer to the attached person specification for the full criteria. INTERVIEWS Interviews will be held on week commencing 16th March 2026. We operate a guaranteed interview scheme for applicants that can show they meet all the essential criteria and have indicated they have a disability, are a looked after young person, care leaver or a veteran. OUR OFFER TO YOU We offer a competitive rewards package that includes attractive salaries, a generous annual leave entitlement of 27 days (rising to 32 after five years’ continuous local government service), membership of the excellent contributory career average Local Government Pension Scheme, and a range of flexible working arrangements including hybrid working (home and office) where applicable. Explore the full range of rewards and benefits on our website. Rewards and benefits are subject to individual terms and conditions. EQUALITY, DIVERSITY, AND INCLUSION We are a proud equal opportunities employer and believe a diverse workforce brings fresh ideas and drives service improvement. We welcome applications from everyone and make employment decisions based on skills and ability. As a Disability Confident Leader, we actively encourage applications from disabled people and offer support throughout the recruitment process. HOW TO APPLY Please note, we do not accept CVs. All applications must be submitted online via the Northeast Jobs portal. Use the ‘Person Specification’ section of the form to clearly demonstrate how you meet the essential (and where possible, desirable) criteria. Applications that do not evidence the essential requirements will not be shortlisted. For guidance on completing your application, visit our website. If you require assistance when applying for this role, please contact our Recruitment Helpdesk on 03000 26 27 27, or via email RecruitmentResources@durham.gov.uk All correspondence relating to your application will be sent from donotreply@northeastjobs.org.uk. Kindly check your spam/junk folder regularly to ensure you don’t miss any updates. CONNECT WITH US Follow us on Instagram Like us on Facebook Visit our website VPRS/161

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