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Apprentice sales advisor

Sunderland
Getting In
Sales advisor
Posted: 21 July
Offer description

Apprentice Sales Advisor

Apply From: 13/12/2024


Learning Provider

Delivered by PENSHAW VIEW TRAINING LIMITED


Employer

Just Travel Cover


Vacancy Description

* You will provide first-class sales / customer service by answering any questions the customer might have about our insurance products.
* Acts as a liaison between customer and insurer, expertly arranging and selling to customers that meet their demands and needs.
* Learning to work effectively as part of a team as well as on own initiative, developing excellent communication skills.
* Ensuring all calls are dealt with in line with Service Level Agreements.
* Providing quality customer service.
* Interacting with customers, answering insurance enquiries.
* Effectively identifying customer complaints.
* Follow up with any clients to make sure that they are satisfied with the product.
* Always looks for new ways to make products attractive to customers.
* Building long-term relationships with new and existing customers.
* Your main duties would include providing insurance quotations, using our bespoke IT system, including medical screening for our elderly customers; therefore, it is essential that any candidate has excellent customer service and communication skills, patience, empathy and attention to detail.


Key Details


Vacancy Title

Apprentice Sales Advisor


Employer Description

An independent Insurance Intermediary, celebrating 25 years in business in 2024! Operating from our Call Centre in Sunderland city centre, we are a leading provider of specialist travel insurance for people of all ages, including those with pre-existing medical conditions. We also work in partnership with travel agents, tour operators, charities and health organisations offering travel insurance solutions for their customers. Winner of Insurance Choice Awards 2017 & 2023 - Best Travel Insurance Provider. Finalist in North East Business Awards 2018 - Apprenticeship Award.


Vacancy Location

VICTORIA HOUSE TOWARD ROAD SR1 2QF


Wage Frequency

Custom


Number of Vacancies

2


Vacancy Reference Number

1000291314


Key Dates


Apply From

13/12/2024


Closing Date For Applications

2025-01-10 23:59:59


Interview Begin From


Possible Start Date

2025-01-11 00:00:00


Training


Training to be Provided

Customer Service Level 2 Apprenticeship includes:

* Level 2 Functional Skills in maths and English (if required).
* Work-based delivery of Level 2 Apprenticeship Standard.
* Full company induction including health and safety.
* 20% off-the-job time will be given for study/assignments.
* Monthly contact session with your PV trainer.
* Internal training provided by your employer and workplace mentor.
* Training schedule has yet to be agreed upon, further details will be made available at a later date.


Learning Provider

PENSHAW VIEW TRAINING LIMITED


Skills Required

Communication skills, IT skills, Attention to detail, Customer care skills, Administrative skills, Team working.

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