Drainage Engineer – Metro Rod Coventry & Leicester
Salary £29,000 plus overtime and on-call. Metro Rod works with Tesco, Marks and Spencer, Mitie, Clarion, Axa, Wetherspoons and many more in FM, Social Housing, Property Management, Retail, Industrial and Leisure sectors. Despite being around for over 40 years, we are a fast‑growing dynamic business and part of an ever‑expanding group Franchise Brands.
Founded in 1983, Metro Rod and its sister company Metro Plumb are leading providers of drain clearance and maintenance services delivered on a largely reactive basis. The services are provided by over 60 franchisees with geographical coverage across the UK. We’ve been clearing and unblocking drains for more than thirty years and pride ourselves on quality service and customer satisfaction. Major companies and leading high street names trust us to deal with all their regular drain maintenance and we bring the same high standards of service to tackle drain blockages.
Within the Waste & Water Services Division of Franchise Brands, we also operate Willow Pumps and Filta, expanding businesses that focus on sewage pumps and commercial kitchen solutions. Together, the brands provide a complete one‑stop shop for keeping water and waste flowing.
Responsibilities
* Carry out a range of services associated with cleaning, clearance, repair and maintenance of customers’ drains.
* Operate High‑Pressure Water Jetting Equipment in line with rigorous safety standards.
* Carry out surveys.
* Provide an exceptional standard of customer service and technical expertise.
* Accurately record work/job details via a range of bespoke internal/client systems and applications.
* Communicate effectively with high profile commercial and domestic clients and Metro Rod Support Centre colleagues to ensure excellent customer service is provided at all times.
* Participate in an on‑call rota to service clients 24/7/365, typically one week in four (variable according to business needs).
Qualifications & Experience
* High‑pressure water jetting experience.
* Surveying experience.
* Minimum 2 years’ experience in commercial drainage.
* Excellent problem‑solving ability with sound technical knowledge.
* Positive, flexible, can‑do attitude.
* Willingness to work some unsociable hours.
* Full UK driving licence.
Benefits
* Personal development.
* Company van and fuel card.
* Branded uniform.
* Ongoing Health & Safety and new skills training.
* Benefits scheme including 4% off at Tesco, 8% off at ASOS, 8% off at Just Eat, 10% off at Pizza Hut, 10% off at Green King and many more.
* Company pension.
* 20 days holiday, plus bank holidays.
Employment Details
* Seniority level: Entry level
* Employment type: Full‑time
* Job function: Engineering and Information Technology
#J-18808-Ljbffr