E-Commerce Manager | Maternity Cover | Telford | £30,000pa | Excellent benefits package Are you an ambitious e-commerce professional ready to take the leap into management? Do you want to make your mark in a fast-growing, award-winning company right here in the Midlands? Look no further— our Client is on the hunt for a talented eCommerce Manager to manage their new European website! Your Role: As the eCommerce Manager, you'll oversee the P&L for the new French website, primarily focused on maximising conversion rates and online sales. Collaborating with the Marketing, Tech, and Logistics teams, you'll ensure a seamless rollout in the French market and drive the online growth strategy. Key Responsibilities: - Manage online trading initiatives and the end-to-end e-commerce operation. - Collaborate with the Marketing Manager on impactful digital marketing campaigns and promotions. - Work with our Tech Manager to create an exceptional UX/UI that keeps customers engaged. - Monitor web stats and generate insightful reports on digital performance. - Maintain and administer the UK & Ireland websites with precision. - Align the website with the wider Groups’ brand and strategy. - Support social media campaigns and manage content updates. - Respond to security and performance issues swiftly. What We Need from You: - Strong understanding of French customer needs and a ideally a French speaker (although this is not essential). - A commercial mindset, able to pinpoint market gaps and opportunities. - Excellent verbal and written communication skills, with the confidence to present at all levels. - Proficiency in data analysis, enabling you to make quick, informed commercial decisions. - Negotiation skills to build professional relationships. - Experience in enhancing customer experience through active listening and feedback implementation. - Familiarity with managing external marketing campaigns across various partners. Here’s What They Offer: - Opportunity to build and lead a thriving department in a rapidly expanding, award-winning company. * Hybrid workstyle Competitive annual leave starting at 23 days plus 8 bank holidays, growing with your length of service. Enjoy your birthday off—because you deserve it! Financial support for external training courses, including CIPS and Management courses. Recognise and celebrate your achievements through Awards and Recognition Schemes. Access to the pension scheme and enjoyable company events like summer BBQs. A commitment to your mental and physical well-being, with health practices embedded in the culture. Work in a dynamic and lively environment with like-minded professionals. Ready to Make a Difference? If you're looking for an incredible opportunity to be part of a marketleading team and believe you have what it takes to excel, don’t hesitate—apply now, or for more information please contact Lydia Johnson at Seymour John Recruitment