Benefits
* Competitive salary
* We are globally hybrid (please check the specifics for this role during interview process)
* Flexible working hours
* Private Pension Plan fully paid by the company after probation
* Private medical insurance with Catastrophe cover fully paid by the company
* Employee recognition program and spot bonuses
Job Description
The successful candidate will report into the Investor Services AML Manager. The incumbent will work collaboratively and pro‑actively within the Guernsey Investor Services team. The Company provides the full range of fund administration and accounting services to closed‑ended private equity and alternative asset fund structures and associated vehicles.
Main Responsibilities
* Be an integral part of the Investor Services Team coordinating client service, taking responsibility for assigned deadline management and the overall quality of deliverables to support Ocorian’s ever‑growing and diversified international client base.
* Deliver high quality services to Ocorian’s clients with a focus on the investor life cycle, from take‑on, to business‑as‑usual and on to termination.
* Ensure compliance with regulatory requirements and with the relevant short, medium and long‑term goals, objectives and values of the organisation.
* Proactively support administrators in their day‑to‑day administrative tasks and aid with the more technical and complex administration queries.
Day‑to‑Day Activities
Client Service
* Develop an understanding of clients’ organisations; understand clients’ expectations in line with the client service agreements.
* Help ensure that service delivery is consistently met or exceeded.
* Help the Manager with client issues ensuring appropriate resolution, including regular liaison with clients, relationship managers and other operational managers to provide a seamless service.
* Build and maintain relations with third parties - to include Client, internal relations with other departments and Auditors.
Business As Usual (BAU)
* Investor AML/CDD reviews.
* Assist with the day‑to‑day delivery of the operational and investor servicing function.
* Assist in client onboarding and transition as required.
* Process and/or review Fund Sub‑Closes on core systems.
* Prepare and/or review investor related tasks within stated Service Level Agreements.
* Help build and develop strong and open client relationships.
* Assist the Manager in ensuring the team and departmental procedures are operationally sound with an emphasis on risk reduction and compliance.
* Become involved in projects related to Investor Services as and when required. Support the implementation of operation automation projects.
* Work as an effective team member with other internal providers to meet our key deliverables.
Qualifications
* Holding or studying towards a relevant professional qualification would be an advantage.
Knowledge, Skills and Experience
* A minimum of 3 years’ experience of working within the Fund Administration sector, with a focus on AML.
* A strong working knowledge of AML and FATCA/CRS regulations.
* Experience in on‑boarding clients, funds and investors.
* Effective communication skills.
* Team Player.
* Good client service skills.
* Ability to work under pressure meeting challenging deadlines.
* Planning and organisation skills.
* Flexible approach and attitude to work.
* Excellent attention to detail.
* A good understanding of Corporate Governance and risk mitigation.
* Microsoft Office skills with focus on Excel skills.
We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.
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