Overview
Transport Operations Manager at DHL Express UK. You will join the Southern Distribution Centre linehaul team to drive day-to-day transport operations, ensuring service, productivity, quality, security and cost targets are met, and standard procedures are followed. You will lead a team, providing ongoing development and motivation to maintain engagement and performance.
Location: Slough, SL3 0BB | Varied Shift Pattern
Responsibilities
* Build and maintain productive relationships with service centres, attending operational meetings when required
* Review daily and weekly reports for legal compliance, vehicle utilisation and service delivery
* Complete infringements, investigations and action plans
* Investigate pre-departure issues and resolve as appropriate
* Review accident and damage data to identify trends and hotspots
* Measure performance against KPI targets and build action plans to address issues
* Review resource requirements, ensuring drivers, fleet and subcontractors are in place to deliver daily and weekly schedules and resolve shortfalls
* Review daily resource plan and address issues such as short notice absence
* Resolve driver feedback queries and review fleet board scores weekly; ensure training and coaching to improve performance
* Deliver communication updates and daily briefings at agreed times
* Conduct 1-1 meetings and listening groups to address team concerns and promote career development
* Engage in daily discussions with employees to inspire performance and customer service
About Us
DHL Express UK is part of the Deutsche Post DHL Group. We operate in more than 220 countries and territories, enabling career development opportunities. We engage in initiatives such as Go Teach, Go Green and Go Help. DHL Express is ranked among the UK’s best places to work and a Global Top Employer.
What’s Next?
Apply now and upload your CV online. Note: We require a full 5-year employment history and a Criminal Record and Counter Terrorism Check due to regulatory requirements.
Privacy Notice
DHL International (UK) Ltd acts as a Data Controller under GDPR. Personal information collected during recruitment will be handled in accordance with our Privacy Policy.
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Management and Manufacturing
Industries
* Transportation, Logistics, Supply Chain and Storage
#J-18808-Ljbffr