Company Description
Protozoon provides Mananged IT and Cyber security services. We deliver services to SMEs. Our offices are in London and Arundel, West Sussex.
Role Description
This is a full-time, on-site position located in Arundel for an Information Technology Help Desk Technician, level 1 and some level 2.
The role involves providing technical support to end-users by addressing hardware and software issues, troubleshooting and resolving computer and printer problems, and offering guidance on IT tools and services. The Technician will be responsible for maintaining an efficient and productive support environment while adhering to Protozoon's high standards of service and professionalism.
We are looking for someone with:
* technical qualifications
* at least 3 years of experience in IT helpdesk LEVEL 1 operations and customer facing environment.
* some level 2 experience, IT networks and servers (desirable).
* We particularly woukd like to hear from candidates that have an interest in cyber security
We will provide
* training in cyber security as part of the development.
* Driving licence and access to the car
* Excellent communications skills.
Excellent command of spoken and written English.