Overview
Join to apply for the Strategic Volunteer – Meeting Representative role at Healthwatch Nottingham & Nottinghamshire.
We are looking for people to represent HWNN at identified meetings with local service providers, commissioners, partnerships and system leaders to ensure people’s views and experiences of health and care services are heard.
What difference will you make?
You will be supporting the local community to have a voice and be heard in meetings where decisions are made that affect them. Your input can help drive real change and highlight what changes are needed. You will help us feed into the Health and Social care system to ensure it works effectively for the local community.
What are we looking for?
We do not require formal qualifications for this role, and we value what you bring as an individual. Ideal traits, qualities and skills that would benefit this role include:
* Good interpersonal skills
* A non-judgemental and respectful attitude
* Respect for people from diverse backgrounds
* Effective communication skills
* Experience in project development
* IT skills
* Ability to speak up when appropriate to voice our intelligence within the meetings
* A friendly, approachable and professional demeanour
* Ability to work as part of a team
* Ability to provide feedback and voice one’s own opinion
* Empathy towards others and understanding of the local community
* An interest in and understanding of the health and social care system
What will you be doing?
Your Responsibilities as a Strategic Volunteer – Meeting Representative
* Preparing for and attending designated meetings, playing an active part at the meeting in line with the HWNN role.
* Time management and planning.
* Checking in and accessing support from the CEO/team.
* Liaising with other strategic volunteers and team members to discuss and share insights as appropriate.
* Reporting back in writing in a timely fashion using the template provided.
* Claiming expenses.
* Adhering to the Volunteer and Staff Charter.
What are the tasks?
Preparation
* Reading the meeting papers, identifying areas where HWNN can provide input or question/challenge.
* Requesting input from the HWNN team when additional information is required.
At the meeting
* Explaining who HWNN are
* Presenting information
* Raising questions
* Asking for clarification
* Using the ‘Top Tips for Meetings’
* Establishing connections with other organisations
* Taking notes
After the meeting
* Providing feedback on relevant points to HWNN, using the agreed format (within a maximum of 7 days of the meeting).
* Logging all hours given to the meeting – preparation, the meeting itself, feedback – and reporting them either after each meeting or, at a minimum, every month.
* Taking part in Whole Team activities where issues are identified that need a faster/higher level response.
Seniority level
* Mid-Senior level
Employment type
Job function
* Other
* Industries: Non-profit Organizations
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Nottingham, England, United Kingdom
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