Social Media & Digital Marketing * Create engaging, current social media content on a daily basis * Develop and share before-and-after imagery of completed jobs * Communicate waste-stream–specific knowledge regularly across social platforms * Create and publish videos, images, reels, and short-form content * Actively work social media algorithms to maximise reach, engagement, and lead generation Marketing & Advertising Campaigns * Develop and implement marketing campaigns for existing customers * Create and manage advertising campaigns targeting new leads across all digital platforms Sales & Lead Generation * Develop and implement sales campaigns to capture, track, and convert customers * Conduct outgoing customer calls and cold calls to promote products and services * Follow up on previous contacts via phone to build long-term customer and supplier relationships * Maintain and manage a pipeline of potential leads, conducting follow-up sales pitches * Support sales colleagues by arranging meetings and coordinating sales calls Customer Communication & Administration * Respond to customer enquiries, correspondence, and feedback * Handle incoming office calls, addressing customer and supplier questions professionally * Accurately enter and maintain customer and supplier information for billing and mailing purposes * Continually expand the customer and supplier database, identifying new opportunities and contacts Customer-Centric Approach & Values * Our sales process is built around offering services that genuinely benefit the customer * Always place the customer’s interests at the centre of every interaction * Demonstrate empathy by understanding the customer’s perspective * Consistently represent and reinforce CDDL Recycling’s authority and expertise in waste management Team & Culture * Work collaboratively to ensure every customer is satisfied profitably * Maintain strong attention to detail and deliver the highest possible customer experience * Operate as a people-focused business, treating customers, colleagues, and stakeholders as individuals