Excellent Opportunity to join an established business in Lancaster Your new company Established for over 150 years and an industry-leading manufacturing organisation, serving customers in 100 countries. With a long-standing reputation for innovation and quality, the company supplies critical sectors, including industrial, aviation, and emergency services. Currently recruiting for a Commercial Sales Administrator to join their talented team. Your new role Reporting to the Commercial Manager, you will provide proactive administrative support within the Commercial Services Team, maintaining accurate sales records and assisting the team of 6 in a fast-paced environment. Key Responsibilities Prepare and process quotations, customer orders, acknowledgements, and updates Ensure accuracy in sales orders, quotes, and purchase orders Liaise with customers to resolve queries and gather missing information Act as a key contact for customer enquiries and support the sales team Communicate effectively with internal and external stakeholders Coordinate with the factory and warehouses on lead times and deliveries Handle customer queries and complaints professionally Support the Commercial Manager with ad hoc administrative tasks Uphold EHS and quality standards What you'll need to succeed Minimum 2 years’ experience in sales administration or a similar role Strong IT skills, particularly Microsoft Office Excellent attention to detail and organisational skills Confident communicator with strong interpersonal and telephone skills Team-oriented, adaptable, and proactive Able to work independently and manage multiple priorities What you'll get in return Be part of an organisation that prides themselves on staff retention Hybrid working post-probation and sign-off On-site parking 25 days holiday bank holidays Monday-Thursday (8:00-16:30) Friday (8:00-13:30) What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4721031