The role of a Part-time Customer Service Advisor within the life science industry involves supporting customers with their inquiries and ensuring a smooth and efficient service experience. This temporary position requires excellent communication skills and a proactive approach to problem-solving.
Client Details
The employer is a medium-sized organisation within the life science industry, dedicated to providing quality products and services. They are committed to delivering excellence and maintaining strong relationships with their clients and customers.
Description
Responding promptly to customer inquiries via phone, email, or other communication channels.
Supporting customers with their queries and providing support.
Resolving customer complaints with professionalism and a focus on customer satisfaction.
Taking customer payments.
Booking repairs visits for customers.
Maintaining detailed and accurate records of customer interactions and transactions..
Profile
A successful Part-time Customer Service Advisor should have:
Previous experience in customer service, ideally within a call centre environment.
Strong verbal and written communication skills.
The ability to handle customer inquiries with a positive and professional attitude.
Good organisational and multitasking abilities.
A detail-oriented mindset with a focus on accuracy.
Proficiency in using standard office software and customer management systems.
Problem-solving skills and a proactive approach to addressing customer needs.
Can commit to a 25 hour week across 5 days.Job Offer
Competitive hourly pay & weekly pay.
Temporary part-time position offering flexibility.
Chance to develop customer service skills in a professional environment.If you are an enthusiastic individual looking to take on a rewarding role as a Part-time Customer Service Advisor, we encourage you to apply today