The Role: Why it Matters
Working directly under the Head of IT, you wont just be responding to tickets - youll be a vital part of a modern, multi-platform environment. Your day-to-day will involve:
* Managing a Diverse Ecosystem: Supporting Microsoft, Apple, and Google devices to ensure learning never stops.
* Infrastructure Impact: Assisting with network improvements and change control to keep our systems robust.
* The Go‑To Expert: Resolving complex technical issues for both staff and students with a focus on high-quality service.
* Fleet Management: Handling repairs and warranties to keep our hardware at peak performance. This role involves working with children on a daily basis and is therefore in regulated activity.
Are you a tech enthusiast who loves solving puzzles and helping people? The Priory Learning Trust is looking for a driven, technically‑savvy 2nd Line IT Engineer to join our centralised team. This isnt just about fixing computers; its about empowering the next generation of learners through seamless technology. We are looking for a teammate who is as good with people as they are with technology. Youll be a great fit if you have:
Qualifications
* The Knowledge: At least 2 years of experience in a fast‑paced, customer‑focused IT environment.
* The Tech Stack: Deep understanding of modern OS, software, and hardware (plus a BTEC Level 3, Microsoft, or CompTIA certification).
* The Drive: A valid drivers licence and your own car to move between our vibrant Trust sites.
* The Basics: Strong literacy and numeracy (GCSE Grade C/4+ in English, Maths, and IT).
* The Attitude: A passion for IT, a can‑do spirit, and the ability to work brilliantly within a team.
About the Trust
TPLT grew from an intent to bring the power of partnership and sharing to bear and provide a first‑class education to a wide range of children, from all backgrounds. At our heart is a passion to put Students First and deliver exceptional education; beyond outstanding for every single child. We do this with a relentless drive for academic excellence, shared moral purpose and values combined with lots of fun and happiness. We believe that happy schools are also high‑achieving, successful schools. We strive for partnerships between students, families, staff and the wider community to create exceptional student outcomes. We also cherish our staff. We believe they are amazing and are passionate to empower them through support, training, and career opportunities. With such brilliant people all aiming for the same goals, we are able to ensure every student achieves all that they are capable of and more, regardless of their background.
Employee Benefits
* The PLaTform – Access to our dedicated wellbeing centre & exclusive shopping discounts.
* Healthshield – Funded Healthcare Scheme for employees and all dependants, which provides services such as a 24/7 GP Line & Healthcare cashback.
* Discounted nursery fees for parents AND grandparents at our Academy pre‑schools.
* Contributory pension scheme offering generous employer contribution rates.
* CPD opportunities both internally & externally.
* A very friendly school community with dedicated, supportive & inspiring colleagues.
* Health & Fitness offers, including incredible discounts on @Worle Sports Centre and Nuffield Health, and a Cycle 2 Work Scheme.
* Flu vaccinations.
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