Sales Support Engineer / Technical Sales Support Assistant (This is not an IT role)
Salary: To £28,000 (dependent on experience) + overtime opportunity
Location: Stansted / Bishops Stortford area
Hours:
Monday-Thursday: 8.15am - 5.00pm
Friday: 8.15am - 12.45pm (make hours up to 39 per week)
Overtime available within Production/Warehouse (paid at time and a half) Sales Support Engineer - The Role
We are looking for a Sales Support Engineer / Technical Sales Support Assistant to join a growing engineering-led business. Please note This is not an IT or helpdesk role. It is a hands-on, commercially focused technical role supporting sales, production, and engineering teams with electrical components, wiring designs, and customer requirements.
The role is ideally suited to a graduate or entry-level candidate with a logical, technical mindset and a strong desire to learn how engineering, manufacturing, and technical sales work in practice.
You will work closely with Sales Managers, Production, and Technical teams to help identify components, support wiring loom designs, and ensure the right solutions are delivered to customers.
Sales Support Engineer Key Responsibilities Sales & Engineering Support
Support Sales Managers in identifying electrical parts and components for customer enquiries
Communicate with customers by email and phone to clarify technical requirements
Assist in matching customer needs with the correct parts or technical solutions Sales Support Engineer Technical & Design Input
Learn to use AutoSketch to produce wiring loom drawings requested by customers
Support the creation of technical drawings and design documentation
Assist with prototype development and technical solutions for production
Work with Production to ensure wiring looms and components are manufactured correctly Sales Support Engineer Cross-Functional Collaboration
Work closely with Sales, Production, Warehouse, Warranty, and Quality teams
Support the Technical Team Leader and wider Technical Services function
Contribute to a wide range of technical and commercial tasks Sales Support Engineer Administration & Coordination
Manage technical and commercial documentation
Ensure accuracy in part identification and technical information
Support internal processes to ensure smooth delivery of customer orders Sales Support Engineer Team & Reporting Structure
Reporting to the Technical Team Leader
Part of a Technical Team of 6 (including Warranty and Quality)
Within the Technical Services function led by the Technical Services Manager About You
Probably be a Graduate or entry-level candidate with a technical or analytical mindset
Strong problem-solving and logical thinking skills
Confident communicator with good attention to detail
Organised, proactive, and keen to learn
Comfortable working across engineering, sales, and production environments Desirable (not essential)
Interest in engineering, electrical systems, automotive, or manufacturing What's on Offer
Full training in wiring design, and technical sales
Mentoring from experienced engineers and technical specialists
Exposure to engineering, manufacturing, and commercial operations
Long-term career progression within a technical and engineering environment
Friendly, collaborative team culture If you feel you are the right person for this role please give Heather a call