Medical Secretary (London Medical)
Location: London Medical (W1U 5HJ). Salary: From £35,000 per annum. Employment: Permanent, 37.5 hours per week, Full time.
London Medical is a specialist outpatient clinic located in London's renowned medical district Harley Street and is now a part of Bupa Health Services. Our diabetes and specialist services offer customers fast access to diagnosis, treatment, and support when they need it, as well as onward pathways to high quality care at Bupa's Cromwell Hospital.
Job Description
As Medical Secretary, you will provide administrative support to one of the on-site consultants. You will interact with patients, consultants, staff, and visitors to facilitate a coordinated pathway of care for patients.
You'll Help Us Make Health Happen By
* Provide admin support to the department and prioritise doctors' workload, ensuring work is accurately completed on time.
* Maintain a polite, friendly manner and uphold a high standard of confidentiality.
* Work as part of a team, showing flexibility in shared tasks to ensure best quality service for staff and patients.
* File all correspondence, test results and referral letters into the patient's notes before returning to medical records.
* Receive telephone messages and relevant queries, send/reverse faxed messages and relay promptly to the concerned doctor. Request patient information from outside organisations.
* Support coordination of the multi‑disciplinary team meetings, ensuring consultant engagement and smooth running of the meeting.
Key Skills / Qualifications Needed For This Role
* Private Medical Secretary experience (essential)
* 6+ years experience, ideally in Med Sec Diabetes
* MDT (Multi‑Disciplinary Team) Experience desirable
* Excellent communication skills
* Good time management and prioritisation skills
* Organisational skills
* Telephony skills
* IT literate
Benefits
* 20 days annual leave plus bank holidays & increasing with service.
* Statutory pension scheme
Why Bupa?
We're a health insurer and provider with no shareholders, focusing on customers. Our people are driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We encourage diversity and celebrate people representing the communities we serve. Bupa is a Level 2 Disability Confident Employer, offering interviews/assessments to every disabled applicant who meets the minimum criteria with fair treatment and reasonable adjustments.
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