About the role
As a Supermarket Assistant, you'll help our difference be felt by our customers on every visit, providing the Partner-led service and passion for food that our competitors can't compete with - passionate Partners serving food lovers! Your drive to go the extra mile will make all the difference to the impression our customers have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime.
Due to working time regulations, applicants must be 18 years or over to apply.
In addition to the pay stated, you will receive a shift premium for hours worked between 22:00 and 06:00. This will be paid at the pay range minimum rate for your role.
Key Responsibilities
1. Stock replenishment - ensuring our shelves remain as full as possible and products are in the right place at the right time for our customers.
2. Fulfilling online customer orders ready for our drivers to deliver their shopping directly to their doors.
3. Reducing wastage by following product due diligence and markdowns to those reaching their sell-by dates.
4. Working with the wider shop team to support when needed including checkout support, managing Click & Collect orders, fulfilling on-demand customer orders, and more.
5. Maintain a safe and tidy working environment with general shopkeeping tasks.
Essential skills/experience you'll need
* Communication skills to enable you to work effectively as part of a team and with our customers.
Desirable skills/experience you may have
* Experience of working in a customer-facing role is welcomed.
* Up-to-date knowledge and strong interest in food and drink trends.
* Flexible approach to ensure the support of the whole branch.
About The Partnership
We're the largest employee-owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We're not just employees, we're Partners, driven by our purpose to build a happier world. As we look to our future, there's never been a more exciting time to join us.
We're focused on being brilliant at retail. We continue to innovate, adapt, and diversify. We are committed to price, quality, and service in John Lewis and passionately serving food-lovers in Waitrose.
As Partners, we share ownership and the rewards that come with it. We use our voices to contribute to our success, working together through good and challenging times, holding true to our behaviors and treating everyone with kindness and respect.
We own making the Partnership a place where everyone belongs. We embrace our differences and create an environment where we're free to be ourselves and thrive. We grow individually and collectively.
Important points to note:
Some roles are subject to pre-employment vetting, which may include DBS checks for successful candidates. You'll be informed and provided with information about vetting during the recruitment process. We encourage you to complete any vetting documents promptly to avoid delays. DBS checks will be carried out by a third-party registered body, and financial probity checks may also be required for some roles.
Apply early as vacancies can close quickly if we receive a high volume of applications.
We support flexible working arrangements, including flexible or compressed hours, job sharing, or shorter hour contracts where possible. Please discuss this during your interview with the hiring manager.
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