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Majestic Wine Retail Trainee Manager - Poole, Poole
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Client:
Location:
Poole, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
6c89b8be8a69
Job Views:
18
Posted:
12.08.2025
Expiry Date:
26.09.2025
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Job Description:
Majestic Wine Poole are looking for a dynamic, ambitious and driven individual to grow and develop in a company that's revolutionising retail and wine!
Who are we?
Majestic is the UK’s largest specialist wine retailer, operating a network of over stores nationwide. Founded in, the company recently passed back into private ownership following the acquisition of Fortress Investment Group and has undergone an ambitious transformation and turnaround programme. The results of which are now being seen, with record market share growth, a new and improved product range, a new website and six new stores - with a pipeline for future expansion over the next five years. With no minimum purchase, the Majestic range includes over 1, different wines, spirits and beers both online and in-store. Majestic’s key strength is over 1, WSET-trained colleagues offering knowledgeable, friendly service across all channels.
The Role
As a Majestic Trainee Manager, you will embark on a 12-month development programme that will give you a detailed understanding and experience of all operational, service & leadership standards expected to become a future Majestic Store Manager. You will work through the career pathway training programme with the support of your Store Manager, setting you up for future success.
Job Specifics:
Contract: Permanent
You need to be available for weekend work
Driving is a key part of this position, so being comfortable driving one of our company vans is essential. We will not accept candidates without a full UK manual driver's license (held for at least 12 months) for this position.
Key Responsibilities
At Majestic Wine, our Customers are at the heart of everything we do. In this role, you’ll be an ambassador for the store in which you work, supporting the team to deliver an outstanding shopping experience for every one of our customers.
Drive store performance by maximising sales opportunities. Optimise KPI performance in store by identifying focus KPIs and building plans to improve them and exceed targets.
Deliver exceptional market-leading customer service to drive business growth through customer loyalty & repeat purchases.
Offer your customers a VIP concierge service, actively contacting them with updates on products and tastings.
Share your passion for product with customers through an in-depth knowledge of our range, managing tasting events, and executing an enticing and commercially savvy tasting counter.
Take ownership for your wine knowledge, constantly learning about our products to support your WSET qualification and confidence in selling.
Ensure the store's physical appearance and maintenance are of high standards both internally & externally.
Participate in operational tasks such as delivering wine, stock merchandising, and calling customers to drive sales.
Identify opportunities for operational improvements to optimise store performance.
Follow internal policies, ensure safety & legal compliance, and complete mandatory training.
Take ownership of your development, utilizing available resources and support.
Be an example of Majestic’s Ways of Working and support junior team members, providing feedback to your Store Manager as appropriate.
Knowledge & Skills Required
Experience in a fast-paced, target-driven retail or hospitality environment.
Ability to deliver exceptional customer experience & service.
Prioritise and solve problems strategically in high-pressure environments.
Self-motivated, capable of working independently and in a team.
Positive attitude with a passion for resolving problems.
Adaptable and resilient to business changes.
Excellent communication and time management skills.
Wine knowledge is beneficial, but a passion to learn more is essential for passing WSET levels 2 & 3.
Hold a full UK/EU/EEA driving license for at least 12 months with no more than 6 penalty points.
What is in it for you:
Competitive salary & performance bonus.
Up to 20% staff discount.
Career development opportunities supported by in-house training schemes.
Incentives exploring vineyards worldwide.
Company pension plan, life assurance, uniform, 29 days holiday including public and bank holidays.
Invitations to wine tasting events.
Access to Retail Trust benefits including discounts, vouchers, and support services.
Company maternity, paternity, and adoption leave after 26 weeks.
Long service rewards and comprehensive training for your first 3 months and beyond.
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