Field Service Engineer - South East
Location: Field-based, covering Reading, Oxford, and surrounding areas
This is an excellent opportunity for a technically strong and customer-focused Field Service Engineer to join a well-established organisation known for high-quality engineering solutions. You'll play a key role in supporting customers across the South East by delivering prompt, effective service, maintenance, and repairs.
Key Responsibilities
* Deliver first-class on-site service and product support to customers.
* Diagnose faults and carry out maintenance and repairs remotely and on-site, in line with ISO9001 standards.
* Plan and deliver both internal and customer training sessions.
* Investigate and resolve technical issues, warranty claims, and in-field failures.
* Ensure efficient resolution of issues while keeping stakeholders informed.
* Complete service documentation and administrative tasks to a high standard.
* Working on a 1 in 4 weekends rota. Be part of the out-of-hours call rota when required.
* Maintain strong communication and professional relationships with customers.
Key Skills & Experience:
1. Electrical qualifications es...